Executive Assistant

About Titan

Titan is a venture-backed startup aimed at accelerating societal progress by influencing startup leaders. Founded 18 months ago and backed by VC funding, Titan currently generates $15 million ARR with a compact team based in Brooklyn, NY.

Role Overview

The Executive Assistant will be key in supporting Titan’s Chief of Staff and founder/CEO by managing critical operational functions. Responsibilities include handling complex scheduling across clients, coaches, and investors, managing multiple inboxes, drafting communications for clients and coaches, overseeing contracts and billing coordination, and maintaining the customer relationship management system (Attio). The role requires diligent adherence to established procedures while identifying improvements.

Responsibilities

• Manage executive calendars and inboxes, coordinating appointments with multiple stakeholders.
• Draft and send communications to clients and coaches.
• Coordinate contracts and invoicing processes efficiently.
• Maintain and update the CRM system.
• Follow detailed playbooks accurately and contribute feedback for process enhancement.

Required Experience and Skills

• 3 to 5+ years of experience as an Executive Assistant in a demanding, high-velocity environment.
• Advanced capability in executive calendar management, event organization, confidential communication handling, and automation tool utilization.
• Understanding of early-stage startups and the ability to work independently and quickly.

Preferred Personal Attributes

• Exceptionally detail-oriented and able to spot errors others may miss.
• Highly self-motivated, able to identify priorities without detailed oversight.
• Confident in challenging leaders and providing constructive pushback.
• Rapid in execution and resistant to stagnation.
• Disciplined in following detailed multi-step procedures flawlessly.

Candidate Profile

• Bold and assertive with an ability to engage effectively with high-powered founders and CEOs.
• Comfortable thriving in fast-changing, sometimes chaotic settings.
• Meticulous organization skills preventing issues before they arise.
• Proactive problem-solving aptitude with minimal supervision.
• Adaptable to ambiguity and frequent context switching without errors.
• Modest and versatile, willing to handle any task regardless of perceived status.
• Strong written and verbal communication skills representing the company professionally.
• Skilled at learning and precisely implementing standard operating procedures while suggesting improvements.
• Capable of managing high volumes of repetitive, detailed tasks efficiently.

Why Join Titan

• Gain direct insight into the inner workings of a rapidly scaling venture-backed startup.
• Experience firsthand the decision-making and velocity of a high-performance team.
• Opportunity for significant ownership and career growth into operational or other roles within the company.
• Competitive compensation at market-leading levels.
• Comprehensive health benefits including full medical, dental, and vision coverage.

Additional Information

• Location: Based in Brooklyn, New York; work is on-site five days per week.
• Team: Work closely with Chief of Staff and founder/CEO, interfacing with high-growth Series A to C startup founders and an elite network of entrepreneurial coaches.
• Titan supports a distinguished clientele featuring founders from companies such as Wispr, Pylon, Nooks, and more.
• There is substantial potential for this role to expand based on the initiative and capability of the individual.