Director, Commercial Technology Strategy and Deployment

About the Role

This executive leadership position offers a unique chance to shape and guide the modern commercial technology landscape that supports sales teams and drives organizational growth within a United States-based company. Acting as the vital conduit between commercial operations and technology, the Director will ensure business goals are effectively translated into robust, scalable platform solutions. The role requires collaboration with diverse teams to manage CRM strategies, business intelligence, data governance, and optimization of commercial processes while playing a pivotal role in enterprise-wide transformation projects.

Key Responsibilities

• Develop and implement a commercial technology strategy that aligns CRM, BI, analytics, and related platforms with business goals and growth plans.
• Analyze and improve commercial business workflows by identifying opportunities to standardize processes, boost efficiency, and enhance sales productivity.
• Lead the roadmap ownership for Salesforce and commercial technology stacks, turning business needs into scalable platform functionalities while working closely with IT.
• Direct commercial data governance efforts, including establishing ownership, quality controls, and standards to maintain dependable and actionable data.
• Design KPI frameworks, reporting approaches, and executive dashboards that provide greater insights into sales performance and enable informed decision-making.
• Oversee vendor relationships, technology investments, and commercial tools to maximize value and eliminate platform complexity.
• Forge strong partnerships with Sales, Marketing, Finance, Operations, and IT leaders to achieve alignment, prioritize initiatives, and assure successful execution across units.
• Manage and mentor team members, effectively communicating strategy progression and business impact to senior stakeholders.

Qualifications and Experience

• Over 12 years of leadership experience in commercial operations, sales or revenue operations demonstrating tangible business impact.
• Deep expertise in Salesforce CRM, covering pipeline management, forecasting, account planning, sales performance metrics, and process design.
• Proven ability to optimize commercial workflows and translate operational needs into scalable technology solutions.
• Comprehensive knowledge of commercial technology ecosystems including CRM, analytics, reporting, and BI tools like Tableau, Power BI, or Looker.
• Experience leading transformation initiatives in complex, multi-unit or matrixed organizations.
• Strong track record collaborating across business and technology teams while balancing diverse priorities and stakeholder demands.
• Excellent analytical, strategic communication, and executive presentation skills with the ability to translate technical concepts for non-technical audiences.
• Experience with commercial data governance, KPI development, and strategy in growth-driven environments.
• Salesforce certification and familiarity with multiple go-to-market models advantageous.

Compensation and Benefits

• Competitive annual base salary ranging approximately from $149,200 to $254,000, determined by experience, skills, education, and location.
• Eligibility for annual bonuses or incentive payments.
• Access to long-term incentive programs.
• 401(k) retirement plan with up to 6% employer match and immediate vesting.
• Employee stock purchase opportunities.
• Flexible paid time off for eligible salaried employees.
• Paid holidays, sick leave, and parental leave provisions.
• Comprehensive coverage including medical, dental, vision, short- and long-term disability insurance.
• Tuition reimbursement and continuous professional development support.
• Flexible remote work arrangement within the United States.

Additional Information

This job is listed on behalf of a partner company that manages all application and recruitment activities. Applications are reviewed through an AI-assisted matching process that ensures objective and rapid evaluation based on core requirements. Final hiring decisions rest with the internal team of the hiring company.

Data Privacy Notice: By applying, candidates consent to the processing of their personal data for recruitment evaluation and sharing with the hiring employer, compliant with applicable data protection laws. Candidate rights including access, correction, deletion, and objection can be exercised.

Artificial intelligence tools may be utilized to support parts of the hiring process, such as resume analysis and verification checks, but final decisions are made by humans.