Demand Planning & Product Lifecycle Lead

Role Overview

This position manages forecasting, demand planning, and overall product lifecycle from launch through discontinuation. The goal is to optimize inventory alignment with business needs, implement NetSuite demand planning automation, and guide cross-departmental programs.

Primary Responsibilities

• Lead forecasting and demand planning for all product categories
• Implement and automate NetSuite Demand Planning processes targeting completion by end of Q3
• Support inventory management activities driven by demand planning insights
• Monitor inventory metrics, evaluate forecast accuracy, and proactively highlight potential supply chain risks
• Supervise comprehensive product phase-in and phase-out plans, measuring the success rate
• Oversee ingredient transition projects from planning stages through execution
• Keep Sales and Account Management informed about product launches, discontinuations, and inventory levels regularly
• Manage Product Approval Playbooks ensuring compliance before launch
• Collaborate with R&D, Procurement, Operations, Finance, and Sales teams to expedite product introductions and stock changes
• Organize weekly meetings, maintain detailed project trackers, timelines, and document minutes

Key Performance Indicators (KPIs)

• Successful full automation of NetSuite Demand Planning by the end of Q4
• High forecast accuracy across product lines
• Maintaining optimal inventory turnover rates
• Effective control of Excess and Obsolete inventory
• Timely product launches and retirements
• Seamless execution of ingredient transition projects
• Accurate and timely reporting to sales and account teams

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or similar fields
• At least 3 years’ experience in supply chain, demand planning, inventory control, or sourcing & procurement
• Minimum one year managing supply chains in US or Asia, including supplier and logistics coordination
• Practical experience with syrup and puree production, mass manufacturing, including bag-in-box packaging and design
• Knowledge of ingredient application in beverage dispensing systems
• Demonstrated ability to coordinate teams across multiple time zones
• Proven success managing complex supply chain projects and international cross-functional teams
• Experience in data analytics to support process improvement
• Ability to operate effectively in a dynamic, rapid-growth startup environment
• Strong problem-solving skills with a focus on proactive supply chain risk management
• Excellent negotiation and strategic planning capability
• Familiarity with ERP systems operations, preferably NetSuite, with emphasis on process optimization
• Fluent English communication; Mandarin bilingualism is a plus but not mandatory

Benefits

• Fully paid medical insurance; dental and vision covered at 99% by the company
• 15 paid vacation days, 7 sick days, and 14 paid holidays
• Wellness benefits including cell phone and internet reimbursements
• 401(k) retirement plan
• Competitive salary based on experience, with ranges for locations: NYC ($77,000 - $95,000), NJ ($76,000 - $93,000), SF ($76,000 - $93,000)