Customer Support Assistant

About the Role

Are you passionate about building connections, solving problems, and delivering unforgettable experiences? Laçador de Ofertas is seeking a Customer Success Assistant to represent our brand and ensure each customer interaction is personalized and genuine.

If you are communicative, well-organized, and eager to grow within an engaged team, this position is ideal for you. We want someone who goes beyond simply answering questions, but who delights clients with dedication, friendliness, and efficiency.

Responsibilities & Requirements

• Availability to work Saturdays from 3 PM to 9 PM and Sundays from 2 PM to 6 PM
• Previous experience in customer service
• Familiarity with customer service platforms
• Strong written communication skills, especially for WhatsApp and email correspondence
• Organized and quick in handling tasks
• Proactive approach to solving issues
• Residency in the state of Rio Grande do Sul
• Contract type: Legal Entity (Pessoa Jurídica - PJ)

Differential Skills

• Knowledge of administrative and commercial routines
• Experience with Google Workspace or Microsoft Office tools, particularly intermediate Excel skills
• Exceptional attention to detail

What We Offer

• Flexibility and work-life balance with a home office model
• Continuous growth through ongoing training and real opportunities for professional development
• Dynamic, collaborative, and energetic work environment

Compensation

The monthly salary for this position is R$ 1,000.