Customer Service Representative

About the Role and Company

This position is for a Customer Service Representative at Circle K, store #6002507 located at 3084 Hwy 104, Antigonish, Nova Scotia B2G 2K3. Circle K is a well-established, stable employer that offers a dynamic and supportive work environment with emphasis on career progression and employee recognition.

Benefits and Perks

• Flexible working schedules to suit your availability
• Opportunity to work for a major, large-scale organization
• Prospects for quick career advancement
• Variety in daily tasks and responsibilities
• Weekly payment of wages
• Additional pay incentive for night shifts
• Employee discount on products
• Scholarship program to support education
• Recognition for years of service
• Support for temporary workers through Provincial Nominee Programs (PNP), subject to eligibility

Key Duties and Responsibilities

The role involves greeting customers warmly, handling transactions at the cash register, offering purchase suggestions, and occasionally assisting with food program duties. The position requires versatility with tasks inside and outside the store to maintain store cleanliness and appearance, all while delivering prompt and friendly service.

Engagement with numerous customers occurs daily, creating an energetic and lively workplace atmosphere focused on meeting daily objectives collaboratively.

Required Skills and Qualifications

• Strong customer service orientation
• Effective communication skills and ability to engage in friendly conversations
• Capability to work efficiently at a fast pace while maintaining a positive attitude
• Teamwork skills to collectively achieve store goals
• Problem-solving aptitude and creative thinking
• Quick decision making with proactive suggestion offering

Preferred Attributes

• Previous customer service experience is advantageous
• Drive and enthusiasm to progress professionally
• Open-mindedness to learning new skills and enjoying the work environment

Inclusivity and Equal Opportunity

Circle K/Couche-Tard champions workplace diversity and inclusion, striving to foster a safe, accessible, and rewarding workplace that values each employee's unique contributions to business success. The company practices employment equity and encourages diverse applications to represent the community and customers served. Reasonable accommodations are available to candidates throughout the hiring process upon request.