Customer Planning Manager - Albertsons

Role overview

This opportunity is offered on behalf of a partner employer, which handles the application process and all subsequent hiring steps. The position is based in the United States and focuses on customer strategy, financial planning, and cross-functional coordination for a major retail account within a national sales organization.

The role is designed for someone who can improve forecasting precision, strengthen trade investment efficiency, and support profitable growth through analytical planning and insight-based decisions. As part of the Customer Business Team, you will work closely with Sales, Finance, and Revenue Growth Management to align commercial plans that support margin, volume, and market share goals. The position combines strong analytical discipline with commercial judgment, and it carries ownership of reporting, performance monitoring, and planning excellence across the customer portfolio.

Because the role is highly visible and collaborative, it requires someone who can influence stakeholders, bring structure to planning processes, and help improve execution across teams. Success in this position directly affects business performance through precise forecasting, disciplined routines, and strong cross-functional partnership.

Key accountabilities

• Manage the monthly forecasting process and related planning routines to improve consistency, accuracy, and alignment across the Customer Business Team.
• Work in close partnership with Sales, Finance, and Revenue Growth Management to improve planning effectiveness and overall business results.
• Take ownership of customer reporting, including NSV/GSV monitoring, margin pool analysis, and leadership-ready performance insights.
• Create and apply trade strategies for both working and non-working trade spend with the goal of maximizing return on investment and profitability.
• Review syndicated and internal data to produce insights that help guide category growth, brand performance, and customer decisions.
• Lead forecast bias analysis and share findings with leadership to support stronger forecasting discipline over time.
• Keep business records, reporting materials, and operational documentation detailed, current, and accurate.
• Contribute to improvements in systems, tools, and planning capabilities within the customer planning environment.

Requirements

• Solid financial understanding with hands-on experience in forecasting, budgeting, and commercial planning.
• Background using syndicated data sources to develop insights, customer recommendations, and category strategies.
• Strong analytical capability, excellent attention to detail, and the ability to work effectively under time pressure.
• Advanced skills in Microsoft Excel and PowerPoint, including work with large datasets and reporting tools.
• Exposure to syndicated data platforms such as IRI, Nielsen, or comparable tools.
• Clear communication and presentation ability, with confidence in influencing both internal and external stakeholders.
• Ability to operate independently in a fast-moving, cross-functional setting while handling several priorities at once.
• Strong commercial judgment, curiosity, and a continuous-improvement mindset focused on problem solving.

Perks and benefits

• Base pay between USD 104,200 and USD 130,200 annually.
• Eligibility for performance-based bonus pay.
• Medical, dental, vision, and prescription insurance coverage.
• 401(k) retirement savings plan with employer support.
• Paid time off, company holidays, and flexible working arrangements.
• Wellbeing support covering physical, emotional, social, and financial health.
• Family-focused support such as parental leave and caregiving resources.
• Learning and development opportunities for continued career growth.
• Remote work flexibility anywhere within the United States.

Additional information

This listing is for a partner company, and that employer is responsible for reviewing applications and managing interviews, assessments, and final hiring decisions. The platform uses an AI-supported matching process to screen applicants against the role’s core requirements and share a shortlist with the hiring company. Human recruiters make the final decisions.

Data processing notice

By applying, you agree that your personal information may be processed for candidate evaluation and shared with the hiring employer under applicable data protection rules, including GDPR where relevant. You may request access to, correction of, deletion of, or objection to the processing of your data at any time. Automated tools may be used to assist with resume review, application screening, response analysis, and basic inconsistency checks, but they do not replace human judgment. Final hiring decisions are made by people.