Customer Delivery Driver - Llanelli

Role Overview

As a Customer Delivery Driver for Tesco in Llanelli, you represent the company while engaging directly with customers at their homes. This role involves far more than just driving; it requires providing friendly, reliable service and assisting customers with their orders. The job is active, varied, and demands independence, supported by a team available for assistance when necessary.

Working Hours

• Sunday: 7:00 AM to 7:00 PM
• Tuesday: 3:00 PM to 11:00 PM
• Thursday: 3:00 PM to 11:00 PM

Key Duties

• Maintain cleanliness and organization of your delivery van, trays, and workspace to ensure groceries arrive in excellent condition.
• Safely load the vehicle and perform necessary checks to guarantee roadworthiness and reliability before starting deliveries.
• Communicate casually and reassuringly with customers about any order adjustments, substitutions, or perishable items, offering refunds where necessary to maintain satisfaction.
• Handle merchandise carefully, treating every order as if it were your own to preserve quality and trust.
• Deliver goods punctually within the customer's designated time frame, providing warm and genuine service at their doorstep.

Candidate Requirements

• Possess a valid UK/EU/EEA driving license (manual or automatic) held for at least one year with no more than three penalty points.
• Establish positive relationships with coworkers to foster teamwork and achieve excellent customer service.
• Exhibit a friendly and approachable demeanor with both customers and colleagues.
• Adapt quickly to evolving customer needs and workplace changes both during deliveries and at the base store.

Compensation and Benefits

• Starting salary of £14.18 per hour, increasing to £15.45 per hour within locations inside the M25, with some sites offering additional pay.
• A guaranteed minimum of 16 hours per week, with options as low as 12 hours available.
• Starting holiday entitlement of 20 days plus one personal day, rising to 22 days after a year of service, alongside bank holidays.
• Flexible working options available from the first day.
• 10% discount with a Colleague Clubcard, increased to 15% during pay-day weekends, plus a second card to share with family members.
• Access to free wellbeing services covering mental, physical, and life aspects.
• Life insurance coverage worth five times your salary and a pension plan with award-winning features, including matching contributions up to 7.5%.
• A variety of additional benefits such as discounts, share schemes, and cycle-to-work programs.
• Uniform provision and comprehensive policies that support important life events.

Company Values and Inclusion

Tesco aims to be the preferred shopping destination for every customer and strives to improve communities and the environment through responsible practices. The company promotes diversity, equity, and inclusion, ensuring all employees feel valued and empowered to be themselves. Flexible working arrangements are encouraged, and support is available for a fully accessible recruitment process.