Customer Delivery Driver and Supermarket Assistant

Overview

Join us as a Customer Delivery Driver, delivering the exceptional quality of Waitrose's products combined with Partner-led service directly to our customers. Aside from deliveries, you will support the in-store team with daily operations such as restocking and maintaining store cleanliness, contributing positively to the shop's smooth functioning within a friendly and welcoming team environment. Candidates must be 18 years or older for this role.

Key Duties

• Begin your workday in-store preparing for deliveries.
• Review the day’s delivery routes to plan efficient logistics.
• Load the delivery van ensuring all customer orders are complete and organized for prompt delivery.
• Conduct safety and compliance checks on the vehicle to maintain road safety and health standards.
• Represent Waitrose’s brand while driving, prioritizing excellent customer service.
• Assist customers with their shopping needs and build trusting relationships based on service excellence.
• Support the store’s wider team by performing general shopkeeping and housekeeping tasks as needed.

Required Skills and Experience

• Hold a valid UK manual driving licence (category B) with no more than 6 penalty points.
• Demonstrate strong customer service capabilities.
• Possess good time management skills.
• Be physically able to perform tasks such as lifting crates and moving cages.
• Show ability to work independently with high self-motivation and adaptability.
• Basic proficiency in using IT.

Preferred Qualifications

• Previous experience in a delivery driving role, especially with chilled vehicles, is advantageous.

About the Company

We are the UK’s largest employee-owned business, proudly representing well-known brands such as John Lewis and Waitrose. As Partners, we are united by a common purpose to foster a happier world, valuing innovation, quality, and service. We emphasize ownership, mutual respect, kindness, and inclusivity, encouraging personal and collective growth. Together, we strive to create a workplace where everyone belongs and thrives.

Additional Information

Certain positions require pre-employment background screening, including DBS checks and financial probity verifications where relevant. You will be notified if these checks apply to your role and provided with instructions to complete them swiftly to avoid recruitment delays.

Vacancies might close ahead of schedule if application volumes are high; early application is encouraged. Candidates requiring reasonable accommodations during the application process due to disabilities should reach out promptly.

We care about work-life balance and support flexible working arrangements such as compressed hours, job sharing, and shorter contracts, which can be discussed during the interview.