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Customer Contact Representative
Indore, Madhya Pradesh, India · Tempo pieno
Sii il primo a candidarti
- Esperienza
- Qualsiasi
- Stipendio
- INR 26,000 – INR 38,000 / month
- Aperture
- 1
- Pubblicato
- 7 ore fa
- Modalità di lavoro
- In ufficio
- Istruzione
- Diploma di scuola superiore o equivalente
- Requisiti di ammissibilità
- Candidates who are able to relocate to Ahmedabad as per the joining date, accept the stated pay range, and can join immediately are preferred.
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
Company Overview
NetRTech Solutions LLP is a fast-moving organization working across placements, technology consulting, project delivery, product development, sales, and training. The company combines cross-domain experience with a focus on practical solutions and client value.
Role Summary
This position is for a customer-oriented representative who can handle client interactions, resolve concerns, and contribute to a smooth support experience. It is a full-time, on-site role based in Ahmedabad.
Key Responsibilities
- Handle customer questions and complaints in a courteous, calm, and empathetic way.
- Work toward quick and effective resolution of customer issues to keep satisfaction high.
- Develop and sustain positive working relationships with customers.
- Support efforts to improve customer service workflows and overall service quality.
- Juggle several tasks at once while staying accurate and attentive to details.
Required Qualifications
- Strong verbal communication and people-handling skills.
- Good ability to solve problems and manage multiple tasks.
- Patient, optimistic, and detail-focused approach.
- Prior experience in customer service is beneficial but not mandatory.
- Ability to speak multiple languages is an added advantage.
- Minimum education: high school diploma or an equivalent qualification.
Salary & Benefits
The compensation offered is ₹26,000 to ₹38,000 per month. In addition, there is a night shift allowance for work done beyond 40 hours per week.
Perks & Facilities
- Free meals provided during shifts.
- Cab service available from 9:00 PM to 6:00 AM.
- Temporary accommodation for 5 days for candidates who relocate.
- Travel tickets from the candidate’s location to Ahmedabad.
Screening Questions
- Candidates must be willing to relocate to Ahmedabad by their joining date.
- The offered pay range of ₹26,000 to ₹38,000 per month is expected to be acceptable.
- The role is to be filled urgently, so immediate joining is preferred.