Caller

About AbhiAyu Realty

AbhiAyu Realty is a specialized real estate organization focusing on premium residential and commercial properties, including luxury and mid-tier projects. The firm is built on the principles of trust, transparency, and providing long-term value, assisting clients throughout each phase of their property journey. It delivers comprehensive advisory services tailored to buyers, investors, and businesses, with a focus on prime locations and expanding growth areas. The company prioritizes personalized client service and fosters enduring client relationships, creating a rewarding environment for professionals driven by client-oriented work.

Role Overview

The role is a full-time, on-site Caller position located in Lucknow. The candidate will initiate contact with potential and existing clients to introduce property options, highlight important project features, and stimulate interest in both residential and commercial real estate offerings. Responsibilities include making outbound calls, managing inbound inquiries, maintaining detailed call logs, and arranging site visits or meetings for the sales team. The Caller will track leads diligently, update client information in the company’s systems, and work closely with sales and marketing teams to ensure effective communication. Professional phone conduct is essential, along with adherence to established call scripts when provided, to help meet targets for lead conversion and client satisfaction.

Qualifications and Skills

• Strong verbal communication and active listening capabilities, coupled with professional phone etiquette.
• Basic computer skills, familiarity with CRM or lead management software, and competence in maintaining accurate records.
• Ability to build relationships, provide excellent customer service, and handle objections calmly and solution-oriented.
• Effective time management and organizational skills to handle a high volume of calls efficiently.
• Previous experience in telesales, customer support, or call center roles is preferred; experience in real estate is advantageous.
• Minimum educational qualification is a high school diploma; a bachelor's degree in business, commerce, or related discipline is favorable.
• Willingness to work on-site in Lucknow with collaboration across sales and marketing departments to achieve objectives.
• Proficiency in both English and Hindi languages is required; knowledge of additional regional languages is beneficial.