Business Process Analyst

Role Overview

Join a major and highly demanding business division as a Business Process Analyst on a 12-month contract in Brisbane. This position involves developing, improving, and standardizing business operations processes especially in relation to a newly secured Defence contract.

Key Responsibilities

• Collaborate closely with business stakeholders to capture and document existing processes.
• Create and update detailed process maps for emerging and evolving operational areas.
• Support the establishment and harmonization of procedures aligned with a Defence contract awarded recently.
• Lead workshops aimed at eliciting business requirements, workflows, and identifying dependencies.
• Perform gap analyses to pinpoint opportunities enhancing process efficiency.
• Convert business needs into comprehensive documentation, including procedures and process artefacts.
• Assist with rolling out new operating models, governance structures, and business practices.
• Engage with cross-functional groups—operations, delivery, leadership—to promote alignment and consistency.

Required Qualifications and Skills

• Proven experience in business analysis within intricate enterprise settings.
• Demonstrated expertise in mapping and refining business processes.
• Background in supporting operational functions rather than only project assignments.
• Strong capabilities in stakeholder engagement and conducting facilitation workshops.
• Meticulous documentation skills with high attention to detail.
• Comfortable navigating ambiguity and pioneering innovative work methodologies.
• Pragmatic and results-driven approach, ready to engage hands-on when needed.
• Experience in Defence or Government-related operational environments.

Contract Details and Benefits

This opportunity is initially a 12-month contract with potential for extension. The role provides a chance to make significant contributions in transforming an organisation operating within the Defence sector.

Additional Information

• Immediate joining preferred.
• Position is hybrid work location based in Brisbane, Queensland.