Business Development Manager - Corporate & Events

About Crystalbrook Sam

Opening towards the end of 2026, Crystalbrook Sam will introduce Crystalbrook Collection's distinctive style, energy, and commitment to responsible luxury to Adelaide. This luxury hotel aims to become a vibrant destination for travelers, locals, and the city's lifestyle scene, blending thoughtful design with engaging guest experiences and warm, intuitive service across accommodations, dining, events, and wellness.

Role Overview

We are assembling a passionate pre-opening team to shape the culture, service standards, and guest experiences from the ground up. We seek an experienced Business Development Manager for Corporate & Events to cultivate strategic commercial partnerships and drive revenue in the corporate, meetings, incentives, conferences, and events sectors.

Reporting directly to the Director of Sales, the role focuses on discovering and converting new business opportunities to expand market share and secure sustainable revenue growth for the hotel. Activities include proactive outreach, face-to-face meetings, networking, client entertainment, site visits, and active participation in industry events to solidify Crystalbrook Sam as the top choice for corporate accommodation, group travel, and notable events.

The incumbent will also manage customer relationships to enhance experiences and encourage repeat business. Travel and participation in industry trade shows are part of the role's routine, alongside overseeing on-site customer engagements. Success metrics will involve KPIs and customer feedback.

Candidate Profile

Ideal applicants are commercially astute sales professionals who excel at relationship building, opportunity identification, and translating connections into impactful business results. They serve as trusted contacts for clients and internal teams, demonstrating a refined, responsive, and solution-oriented approach aligned with the premium brand's reputation.

Key Qualifications and Attributes

• Experience in business development, corporate sales, events, or account management within hotel, tourism, or hospitality industries
• Strong commercial insight with the ability to identify, negotiate, and close profitable opportunities
• Proactive and self-driven with confidence in developing new business and nurturing existing clients
• Excellent relationship management skills, engaging effectively with customers, partners, and senior stakeholders
• Organizational aptitude to juggle multiple priorities, travel, and sales activities efficiently
• Collaborative spirit, partnering seamlessly with sales, revenue, marketing, and operational teams
• Outstanding communication, presentation, and negotiation capabilities
• Customer-centric mindset focused on consistently enhancing experiences
• Experience in luxury or premium hospitality highly valued

Why Join Crystalbrook Collection?

Work alongside outstanding professionals in a supportive, collaborative, and flexible environment. Benefits include:

• 50% discount on food and beverages across all Crystalbrook venues
• Access to discounted room rates at $99 and generous friends and family offers
• Enhanced parental leave and lifestyle benefits
• Strong commitment to sustainability initiatives
• Opportunities for internal mobility and team reward schemes
• Online education, training, and tailored career development pathways
• A culture valuing collaboration, experience excellence, and diversity
• Vast career growth potential within a rapidly expanding company
• Regular recognition and team engagement events

Additional Information

We welcome diversity and inclusion, offering support and accommodations during recruitment as needed. Employment offers may require eligibility verification, police clearance, and reference checks. Crystalbrook Collection is a leading award-winning hotel management group with a portfolio of luxury hotel assets exceeding AU$1 billion and ambitious expansion plans including new hotels in Adelaide and Canberra in 2026.