Business Analyst (Hybrid)

About the Role

We are searching for a Business Analyst to join our Quality Control Group, a professional skilled in communication, critical thinking and problem-solving, with a focus on developing innovative solutions that influence strategic decisions. This role serves as a critical bridge between software development teams and business operations, facilitating the systems development lifecycle by gathering, clarifying and documenting business requirements, and overseeing user acceptance testing activities. Expertise in defined benefit pension plans administration is highly desirable for excelling in this position.

Key Responsibilities

• Collaborate with stakeholders through requirements gathering sessions to elicit clear and actionable business needs.
• Investigate, analyze, and interpret user requirements to create detailed functional specifications, system change documents, and workflow diagrams.
• Examine complex business processes to assess whether proposed system enhancements or changes effectively address operational needs.
• Act as an intermediary between business users and development teams to ensure alignment and mutual understanding.
• Develop wireframes and interactive prototypes for screens, dashboards, and reporting interfaces.
• Generate and maintain comprehensive documentation such as business requirements, functional specs, process flows, and user manuals.
• Provide continuous functional and technical assistance to the business teams.

Qualifications and Skills

• Bachelor's degree preferred in business, Information Systems, or related disciplines.
• Minimum 5 years of experience in business analysis or technical systems support, including software testing and quality assurance.
• Preferred knowledge of pension plan administration, with the ability to understand complex pension system setups and compliance frameworks.
• Strong interpersonal and communication abilities, demonstrating emotional intelligence.
• Excellent analytical, quantitative, and troubleshooting capabilities, including root cause analysis.
• Self-driven with strong organizational habits to manage projects with tight deadlines effectively.
• Comfortable with technology and database concepts; advanced proficiency in Microsoft Office Suite including Visio, Project, SharePoint, and Access.

About the Company

Northwest Administrators, Inc. is recognized as a leading third-party administrator of employee benefits, managing one of the nation's largest multi-employer pension plans along with substantial health and welfare plans. Employees benefit from a supportive environment with excellent training and development, plus competitive benefits.

Compensation and Benefits

• Monthly salary between $6685 and $9045, based on experience and qualifications.
• Comprehensive medical, dental (including orthodontia), vision, prescription drug coverage, disability, and life insurance.
• Optional benefits including health flexible spending, dependent care assistance, and pet insurance.
• Robust 401(k) plan providing company base contributions and matching.
• Paid leave including 10 days vacation, 10 days sick leave, and 10 holidays annually.
• A collaborative work culture with focus on work-life balance.

Work Schedule and Location

This role requires a hybrid work model, with on-site attendance in the Seattle office three days each week: Tuesday, Wednesday, and Thursday.

Equal Opportunity and Accommodations

We are committed to providing equal employment opportunities irrespective of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or any other protected characteristic. Reasonable accommodations are available for candidates with disabilities throughout the application and employment process. Please reach out to Human Resources for assistance.