Branch Manager

About the Role

The Branch Manager will oversee all daily functions of the branch, focusing on student enrollment growth, revenue achievement, leading team members, and delivering exceptional experiences to both students and parents. This position integrates responsibilities in operations, sales, leadership, and business development.

Key Responsibilities

• Manage daily branch operations effectively.
• Meet or surpass monthly and quarterly targets for admissions and revenue.
• Provide leadership, training, and motivation to counseling, sales, and admin teams.
• Supervise lead generation activities, follow-up processes, and conversion metrics.
• Design and implement localized marketing initiatives, seminars, and promotional efforts.
• Develop and nurture partnerships with educational institutions and community groups.
• Ensure prompt resolution of student and parent concerns to maintain satisfaction levels.
• Maintain accurate branch management reports, fee collection records, budgeting, and inventory control.
• Adhere to company policies and uphold operational standards.

Required Qualifications

• Bachelor’s degree from a recognized university.
• 3 to 5 years of experience in branch management, sales, or the EdTech/education sector.
• Proven track record in team leadership and achieving set targets.
• Excellent communication, negotiation, leadership, and problem-solving abilities.
• Competency in Microsoft Office and CRM software usage.

Preferred Skills

• Expertise in sales and business development strategies.
• Strong ability to lead, coach, and motivate teams.
• Understanding of key performance indicators for customer relationship management.
• Capability in data analysis and reporting for informed decision-making.
• Skills in operational planning and strategic decision execution.

Workplace

This role requires physical presence at the branch location.

Compensation and Benefits

The position offers a salary between 250000 and 400000 INR annually along with sales incentives.