Assistant Store Manager

Overview

Flo & Frankie invites an enthusiastic and customer-focused individual to join our Onehunga Outlet boutique as an Assistant Store Manager. This role is ideal for someone passionate about fashion and dedicated to creating unforgettable customer experiences in a lively retail setting.

Key Responsibilities and Role

In the capacity of Assistant Store Manager, you will support leadership efforts, inspire the retail team, promote operational efficiency, and uphold outstanding customer service standards. You will also play a vital role in fostering a positive, vibrant, and empowering working atmosphere within the store.

Candidate Profile

• Strong dedication to delivering excellent customer service and cultivating genuine and friendly customer relationships.
• Supportive leadership qualities that contribute positively to a collaborative and enjoyable team environment.
• Motivational skills to encourage team members to achieve peak performance.
• Focus on results with an emphasis on promoting sales growth and enhancing store productivity.
• Experience helping in coaching and training sales and service associates.
• Proficient problem-solving skills, well-organized, with a proactive and positive outlook.
• Adaptive to challenges with a readiness to take initiative when necessary.
• Interest in fashion and enthusiasm for empowering customers to feel confident and comfortable.

About Flo & Frankie

Flo & Frankie is a family-owned New Zealand company recognized for its high-quality products and warm, personalized service. Our passion centers on people, fostering meaningful connections and boosting self-confidence and empowerment. Our culture reflects these values, emphasizing an exceptional service delivery and a supportive, flexible work environment. We offer competitive pay and valuable benefits as we grow together with our team members.

Benefits

• Above-market hourly wage rewarding your valuable contribution.
• A welcoming, down-to-earth team environment rooted in shared values and vision.
• Generous staff discounts and attainable super sale bonuses.
• A fun, inclusive workplace culture with consistent recognition and rewards.
• Ongoing training to help you maintain excellence and fulfillment in your role.
• Supportive NZ-based head office team with active in-store involvement.
• Ample opportunities for personal and career development aligned with our growth.
• Access to free, confidential Employee Assistance Program (EAP) services.
• The chance to represent and wear our elegant Flo & Frankie brand daily.