Asset Protection Partner

Job Overview

The Asset Protection Partner plays a crucial role in safeguarding store assets by preventing theft and collaborating with leadership to uphold operational procedures that minimize inventory loss.

Responsibilities

• Deliver courteous, professional, and informed assistance to customers as needed.
• Perform surveillance activities on the sales floor and monitor CCTV footage to detect, observe, prevent, or detain individuals attempting external theft.
• Comply rigorously with legal requirements and company policies surrounding apprehension, search, seizure, and evidence preservation.
• Document incidents involving theft, recovered merchandise, accident investigations, and audit findings.
• Build and maintain professional connections with internal staff, local law enforcement, mall security, and other retailers.
• Appear in court to provide testimony for criminal or civil proceedings when required.
• Conduct initial and ongoing employee training sessions to enhance awareness of loss prevention strategies.
• Carry out store self-audits, safety inspections, and checklists, reporting outcomes to store leadership and the District Loss Prevention Manager.
• Support inventory management efforts by assisting in preparation and related processes.
• Collaborate with store teams and district loss prevention to develop and implement shrinkage control plans.
• Fulfill weekly minimum shift requirements ranging from 30-40 hours for full-time positions.

Requirements

• At least one year of experience in asset protection or loss prevention within a retail setting.
• Meet and sustain any licensing mandates relevant to the province or jurisdiction.
• Strong communication skills including written, verbal, interviewing, listening, and interpersonal abilities.
• Ability to maintain calmness under pressure and deliver immediate coaching on loss prevention techniques.
• Proficiency with Windows OS and Microsoft Word and Excel is preferred.
• High school diploma or equivalent educational background.
• Willingness to work varied schedules including evenings, weekends, and holidays.
• Capacity to work across multiple store locations within the market as needed.

Additional Information

• Physical demands include working in areas with fragrance exposure.
• Must be able to lift and carry weights up to 50 pounds.
• Capability to bend and stretch when stocking shelves.

Compensation and Benefits

This role offers an hourly wage between 25 and 30 Canadian dollars. Eligible candidates may also receive performance bonuses, access to comprehensive benefits, and opportunities for professional growth through learning and development programs. Final pay is determined by candidate qualifications, experience, and other legitimate factors.

Other Details

The employer is committed to accommodating applicants with disabilities or medical conditions. Artificial intelligence technologies are employed during early recruitment screening to support efficiency and transparency.