Administrative Assistant - Condo

Role overview

This is a resident-focused administrative role supporting a luxury high-rise condominium office in the United States. The position sits at the center of day-to-day property operations, helping coordinate communication between residents, board members, vendors, and on-site staff.

The work combines office administration, customer service, and property management support in an upscale residential environment. Success in this role depends on accuracy, responsiveness, discretion, and the ability to keep multiple priorities moving in a busy service setting.

What you will do

• Support the on-site property management team with daily administrative tasks that keep the office running smoothly and residents well served.
• Handle resident questions and requests by phone, email, and in person, resolving straightforward matters or escalating them when needed.
• Keep association records orderly, including resident information, files, mailings, and office supply tracking.
• Receive, organize, and monitor work orders related to maintenance, landscaping, housekeeping, and other community services.
• Assist with administrative and financial follow-up such as receivables tracking, account-related inquiries, and transaction records.
• Prepare resident communications, including newsletters, notices, website content updates, and community announcements.
• Help coordinate resident services such as amenity bookings, access requests, and documentation tied to compliance needs.
• Support property inspections and assist with follow-up actions related to community standards or violations when required.

What the role requires

• A high school diploma or an equivalent qualification is required; additional training in administration or office management is considered helpful.
• At least 1 year of experience in administrative support, customer service, or office coordination.
• Strong working knowledge of Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Clear communication and strong interpersonal ability, with a genuine customer service mindset.
• Excellent organization skills, attention to detail, and the capacity to juggle several tasks in a fast-moving environment.
• Professional judgment and discretion when dealing with confidential or sensitive matters.
• Good problem-solving and conflict-resolution ability when handling resident concerns or operational issues.
• Willingness to learn and use new administrative platforms and property management systems.
• Ability to lift up to 30 lbs and carry out occasional physical duties connected to office and property operations.

Benefits and perks

• Full-time employment opportunity with competitive terms.
• Medical, dental, and vision coverage options, subject to eligibility.
• Paid time off along with a standard holiday schedule.
• Access to training and professional development opportunities.
• Exposure to luxury residential property operations with potential for career growth.
• Structured, supportive on-site management environment.
• The chance to work in a high-end residential community setting.

Additional information

This role is listed on behalf of a partner organization that manages all applications and the next stage of the process.

The hiring process may involve AI-assisted matching and review tools to help identify candidates who fit the role’s core requirements. These tools support the recruitment team but do not replace human evaluation. Final hiring decisions are made by people.

By applying, you acknowledge that your personal data may be processed to assess your candidacy and shared with the hiring employer where appropriate. You also retain privacy rights such as access, correction, deletion, and objection, depending on applicable law.