Accounting/Finance Associate (Outward Billings Unit)

Role Overview

This position sits within the Finance Division and supports outward billing activities related to other airlines.

Key Responsibilities

• Coordinate with an outsourced BPO team to ensure all other-airline coupons uplifted during the month are processed accurately and without delay.
• Oversee the work completed by BPO staff and respond to their questions, especially on involuntary-routed tickets, so coupon amounts can be determined correctly for billing.
• Make sure Special Prorate Agreements signed by the Partnership Department are kept current for interline billing purposes.
• Enter updates to SPA conditions into the International Passenger Revenue Accounting (IPRA) system promptly.
• Maintain a high standard of output from the BPO process and carry out monthly quality-control checks.
• Share timely feedback on errors so the BPO team can improve work quality.
• Prepare monthly QC check reports for submission to the accountant.
• Check that billing charged to other airlines for passengers uplifted on SQ flights is accurate.
• Review low-yield other-airline tickets to verify billing correctness.
• Adjust billed amounts before the weekly billing cycle where required, since supplementary invoices cannot be issued for under-billing.
• Track any billing anomalies and ensure they are properly followed up.
• Investigate unusual cases found during processing and escalate them to the accountant for coordination with the relevant departments, including correction of SPA conditions that may disadvantage SQ.
• Support user acceptance testing for system updates related to outward billings.
• Test changes against business requirements to confirm they are implemented correctly, whether for new industry rules or for improving efficiency and reducing manual work.

Requirements

• A diploma in Finance, Business Administration, or a related finance field is preferred.
• Strong analytical ability, good coordination, and effective communication skills.
• Careful attention to detail, a resourceful approach, and comfort with solving unusual or non-routine issues.
• Ability to contribute as part of a team while also handling work independently.

Additional Information

Only candidates who are shortlisted will be contacted.