Account Manager, Corporate

Overview

This role is being shared on behalf of a partner employer, which handles all application reviews and subsequent hiring steps. The position is for an Account Manager, Corporate in the United States.

The focus of the role is to cultivate strategic relationships with corporate clients, strengthen retention, deepen engagement, and grow existing accounts. You will act as a trusted advisor, helping customers get the most value from a technology platform through proactive support and consultative recommendations.

This is a blended customer success, account planning, and revenue expansion role in a dynamic SaaS setting. You will work closely with sales, product, and other internal teams to uncover opportunities, improve customer outcomes, and contribute to business strategy. The employer is looking for someone who enjoys relationship management, understands enterprise client needs, and is comfortable working in a data-informed environment.

The opportunity is designed for someone who wants to create measurable business impact by helping organizations improve results through innovative technology solutions.

Responsibilities

• Own and expand a portfolio of corporate accounts while maintaining trusted relationships with users, stakeholders, and decision-makers.
• Protect renewals by spotting risks early, resolving concerns, and staying engaged throughout the customer lifecycle.
• Drive broader product usage within existing accounts by identifying new use cases, business priorities, and expansion potential.
• Work with sales teams to surface growth opportunities and support account expansion plans.
• Run regular business reviews and offer strategic guidance that increases customer value.
• Build a strong understanding of each customer’s organization, processes, objectives, and success measures to tailor solutions effectively.
• Represent customer feedback internally and share insights and value stories with product, marketing, and sales teams.
• Keep communication with customers active and proactive through relevant updates, resources, and engagement efforts.
• Assist with forecasting by tracking account health, renewal probability, and growth potential.

Requirements

• At least 3 years of B2B SaaS account management experience, including responsibility for renewal and expansion targets.
• Demonstrated success managing enterprise or Fortune 1000-level customer relationships.
• A strong customer success orientation with the ability to diagnose business challenges and recommend consultative solutions.
• Excellent verbal, written, and presentation skills, with confidence speaking to both end users and executive-level stakeholders.
• Solid business acumen and familiarity with SaaS customer lifecycle management.
• Proven ability to manage several accounts at once, prioritize effectively, and meet retention and growth goals.
• Comfort using data and metrics to assess account health, performance, and opportunity areas.
• Ability to partner well with cross-functional teams across sales, product, marketing, and customer success.
• A curious, adaptable, proactive approach with the ability to learn complex products and industries quickly.
• Strong organization and the ability to perform well in a fast-growing environment.

Benefits

• Competitive annual base compensation of USD 96,000 to USD 120,000.
• Additional performance-linked pay opportunities, including bonuses and equity eligibility.
• A comprehensive benefits package intended to support well-being and professional development.
• Flexible remote work options within the United States, with location preferences depending on team requirements.
• The chance to work in a collaborative, innovative environment centered on customer success and technology-led solutions.
• Exposure to enterprise customers and the ability to influence product strategy through customer feedback.
• An inclusive workplace culture built on respect and equal opportunity.

How the hiring process works

Applications are reviewed through an AI-supported matching process so that candidates are evaluated quickly, consistently, and fairly against the main requirements for the role. The system identifies the strongest matches and shares the shortlist with the hiring company, which manages interviews, assessments, and final decisions internally.

Data privacy and AI use

By applying, you consent to your personal data being processed to assess your application and shared with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You can exercise your rights at any time, including access, correction, deletion, and objection.

AI tools may be used to support parts of the recruitment process, such as application review, resume analysis, response assessment, and identification of possible inconsistencies or verification signals in submitted materials. These tools assist recruiters but do not replace human judgment. Final hiring decisions are made by people. Contact the employer if you need more information about data handling.