Waiter/Waitress

About Mercure London Bankside

At Mercure London Bankside, our goal is to craft unforgettable experiences for our guests, ensuring heartfelt connections from the moment they arrive until their departure. Whether you're seeking a job, career, or a true calling in hospitality, we offer opportunities to grow and thrive.

Employee Benefits and Opportunities

• Complimentary overnight stays at our UK hotels and 50% discounts at any Accor Restaurant (terms and conditions apply)
• Discounted stays globally across Accor Hotels
• Access to continuous learning and development through the Accor Academy
• Support for both personal and professional wellbeing
• Potential growth opportunities within over 5,000 hotels in more than 100 countries
• Participation in initiatives promoting inclusivity and sustainability
• Additional rewards including a recommendation scheme, Employee Advisory Service, childcare vouchers, free gym access, and recognition programs

Role Overview

We seek a dedicated waiter/waitress who approaches their role with commitment, a unique personality, and excellent interpersonal skills. The position requires flexibility to work shifts from 7 a.m. to 3 p.m. or 3 p.m. to 11 p.m., allowing for adaptable personal scheduling.

Your responsibilities will include delivering consistently excellent service to all guests, collaborating with the team to encourage return visits, and maintaining an energetic and engaging demeanor in a fast-paced setting.

Training and Development

We prioritize our people and invest in thorough training programs to support your journey. We foster a work environment where diversity is embraced, and every team member is encouraged to be authentic and exceed guest expectations.

English fluency is essential to best serve and welcome our guests. To help you fully understand the guest experience, the hotel will organize a one-night stay for you to gain firsthand perspective.

Additional Details and Compensation

• Hourly salary of £14.80
• Service charge benefits
• Participation in a pension scheme
• Opportunities for training and professional growth
• Extra holiday entitlement based on service
• International career development chances

The workplace culture is warm and team-oriented, valuing initiative and individual contributions. You will find opportunities to broaden responsibilities and enjoy supportive incentives.

Data Privacy Notice

Your application data will be retained for up to six months after our last contact unless you request deletion by contacting the Data Privacy Team at Essendi UK, 10 Hammersmith Grove, London W6 7AP or via email at [email protected]. We take all necessary steps to protect your information's confidentiality and integrity. You have rights under applicable data protection laws, including access, rectification, deletion, and data portability, which can be exercised by reaching out to the Data Privacy Team. Further information is available in our Employee Privacy Policy.