Stewarding Team Leader

Position Overview

The Stewarding Team Leader plays a vital role in overseeing the daily functions of the Stewarding Department. This position ensures that all kitchen, back-of-house, and food service areas remain clean, organized, and compliant with hygiene standards. The leader manages the stewarding team during shifts, guarantees availability of sanitized equipment, and supports smooth operations within Food & Beverage and Culinary teams.

Key Responsibilities

• Manage and supervise stewarding operations throughout assigned shifts.
• Ensure all kitchen utensils, equipment, chinaware, glassware, and silverware are thoroughly cleaned and sanitized, ready for use.
• Maintain cleanliness, safety, and orderliness in kitchens, dishwashing sections, storage areas, and back-of-house zones.
• Oversee correct handling, storage, and use of kitchen equipment to reduce damage and loss.
• Perform regular inspections to uphold hygiene, cleanliness, and safety standards.
• Collaborate with Culinary and Food & Beverage departments to meet workflow requirements.
• Supervise proper waste disposal and garbage removal per hotel guidelines.
• Promptly report any equipment faults, maintenance needs, or operational challenges.
• Lead and motivate stewarding staff, organizing daily briefings and duty assignments.
• Monitor team attendance, personal grooming, punctuality, and overall performance.
• Provide continuous on-site training and coaching to enhance team skills and service quality.
• Encourage effective communication and teamwork with other hotel divisions.
• Assist in inventory management and maintenance of stewarding equipment and supplies.
• Track and report breakages and losses of equipment and tools.
• Ensure safe usage and storage of cleaning chemicals and equipment.
• Participate in inventory checks and equipment audits when required.
• Comply with hotel and local regulations related to food safety, hygiene, and occupational health and safety.
• Promote safe work habits and enforce correct use of personal protective equipment (PPE).
• Support sustainability efforts including proper waste segregation and responsible resource use.
• Maintain professional appearance and attitude at all times.
• Attend departmental meetings and participate in training sessions.
• Adhere to all hotel policies, procedures, and brand standards.
• Develop positive working relationships across various hotel departments.
• Carry out additional tasks as directed by the Stewarding Manager or Executive Chef.

Qualifications

• Diploma or Degree in Hospitality Management or a related discipline preferred.
• At least 2 years experience in stewarding roles within a luxury hotel environment, including a minimum of 1 year in a supervisory or team leadership capacity.
• Strong leadership, communication, and organizational skills.
• In-depth understanding of food safety, hygiene protocols, and stewarding operations.
• Able to perform effectively under pressure in a fast-paced work setting.