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Senior Microsoft Dynamics 365 CRM Developer
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Experience
- 5+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 jam yang lalu
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are seeking a seasoned Microsoft Dynamics 365 CRM Developer to design and maintain a back-office system dedicated to handling complaints and service requests.
Key Responsibilities
- Customize and enhance Microsoft Dynamics 365 CRM and Dataverse platforms.
- Construct workflows managing complaints, requests, cases, SLAs, escalations, and notifications.
- Create plugins, JavaScript code, Power Automate flows, and custom components to extend CRM functionality.
- Integrate Dynamics CRM with internal systems and external entities through API connections.
- Provide support during deployments, resolve technical issues, optimize system performance, and prepare technical documentation.
- Collaborate effectively with Business Analysts, QA teams, and other technical stakeholders to deliver solutions.
Candidate Profile and Requirements
- A minimum of five years’ hands-on experience in Microsoft Dynamics 365 CRM development.
- Proficient in working with REST and SOAP APIs and integrating third-party applications.
- Strong understanding of CRM security protocols, workflow frameworks, and case management processes.
- Familiar with Azure DevOps, Git version control, and Agile methodologies for software delivery.
- Experience working on enterprise or government-related projects is highly desirable.