Senior Associate, Fieldwork Operations

About Verian

Verian is a globally recognized, independent agency specializing in research, evidence, evaluation, and communications. We offer our expertise to government bodies and public sector clients, assisting them in resolving future public policy challenges. Our work merges deep human insights with cutting-edge data science and technology, enabling the creation of effective policy measures, enhanced public services, and behavioral change initiatives by applying worldwide best practices with local proficiency.

Role Overview and Responsibilities

Verian is seeking an experienced Associate or Senior Associate to join the Operations team. This role involves managing complex, high-profile projects efficiently while juggling multiple tasks within strict deadlines. Key duties include:

• Coordinating all aspects of fieldwork including briefing, training, recruiting, and monitoring interviewers, recruiters, and external vendors.
• Overseeing recruitment processes and performance management for field staff and vendors.
• Handling project tasks such as reviewing questionnaires, setting recruitment criteria, and verifying survey links.
• Monitoring the progress of projects and fieldwork activities to ensure timeliness.
• Managing schedules and ensuring the timely delivery of project outcomes.
• Promptly addressing any risks or issues related to fieldwork and projects.
• Participating in fieldwork observation visits.
• Conducting audits and accreditation reviews for interviewers and vendors to maintain quality standards.
• Ensuring strict adherence to Verian’s standards on quality control, data protection, and project management.
• Supporting finance processes such as purchase orders, invoicing, and administrative tasks.
• Negotiating with internal and external vendors regarding cost arrangements.
• Assisting in identifying and sourcing new vendors, service providers, software solutions, or platforms.

Candidate Requirements

• Diploma or equivalent qualification in any discipline.
• Preferably a minimum of 2 years of experience managing fieldwork operations.
• Demonstrated strong organizational skills, attention to detail, and effective time management.
• Excellent interpersonal abilities, analytical thinking, and problem-solving capacity.
• Ability to remain organized, precise, and focused on deadlines while managing multiple tasks.
• Capability to work efficiently under pressure, showing patience and persistence throughout lengthy projects.
• Proficient verbal, written communication, and presentation skills.
• Bilingual proficiency in English and a mother tongue (Chinese, Malay, or Tamil).
• Must be a Singaporean citizen or permanent resident and currently reside in Singapore.