Scheduling Coordinator

Company Overview

AG Security Group is a well-established security provider in South Australia with over 35 years of experience offering protection for people, property, and vital infrastructure. Recognized as an award-winning company, they provide diverse security services including personnel, patrols, electronic security, and integrative security solutions across Australia.

Role Overview

The Scheduling Coordinator will join the Security Officers & Patrols team based at the Torrensville Head Office. This role demands agility, organization, and the ability to manage evolving priorities in a dynamic setting. The coordinator ensures efficient scheduling of security personnel, addressing client needs, and seamless operational workflow.

Key Responsibilities

• Organizing and maintaining rosters for security officers.
• Handling urgent scheduling adjustments due to leave, illness, or client requests.
• Liaising with field staff regarding roster changes.
• Processing staff timesheets accurately.
• Managing databases and keeping operational records up to date.
• Compiling client reports and operational documents.
• Supporting internal communication and administrative tasks.
• Assisting in recruitment, onboarding, and general HR administration as needed.
• Delivering exceptional service to clients and team members.
• Contributing to ongoing improvement efforts within the department.
• Reviewing and approving invoices from subcontractors.

Candidate Profile

The ideal candidate thrives in fast-paced environments, enjoys problem-solving, and demonstrates strong organizational skills.

Qualifications and Skills

• Experience with scheduling, rostering, or workforce coordination.
• Proven administrative expertise.
• Excellent organization and ability to manage time effectively.
• Strong attention to detail.
• Capability to prioritize competing deadlines.
• Superior communication and customer service skills.
• Intermediate proficiency in Microsoft Excel and Word.
• Familiarity with rostering or workforce management software (experience with Deputy is preferable).
• Background in security, trades, construction, or service sectors is considered advantageous.

Benefits and Work Environment

• Competitive salary package.
• An encouraging, team-oriented culture.
• Modern office facilities located in Torrensville.
• Continuous training and opportunities for career progression.
• Employee Assistance Program (EAP) support.
• Employment with a reputable Australian company renowned for awards and recognition.
• Stable full-time position with prospects for long-term growth.

Additional Information

AG Security Group values diversity and inclusion, welcoming candidates from Aboriginal and Torres Strait Islander backgrounds and other diverse communities. Applicants are encouraged to submit their resume and cover letter highlighting their suitability for the role. For further inquiries, the People and Culture Team at the Adelaide office can be contacted directly.