Scheduling Assistant

About Baptist Housing and the Role

Baptist Housing is dedicated to ensuring seniors enjoy quality life within compassionate and supportive communities. Joining Baptist Housing means contributing to a purpose-driven team that values collaboration, growth, and employee wellbeing. As a Scheduling Assistant in the People & Culture team, you will play a vital role in coordinating staff schedules to maintain exceptional care and a positive working environment.

Key Responsibilities

• Manage and adjust staff schedules to meet coverage needs while adhering to scheduling policies and collective agreements.
• Perform audits on schedules and timecards to verify accuracy and implement necessary corrections.
• Generate scheduling reports and collect relevant data as requested.
• Maintain consistent communication with team members and leadership to facilitate effective workforce coordination.
• Foster collaboration through clear, professional communication at all organizational levels.
• Support an interdisciplinary team approach to achieve shared goals and service excellence.
• Participate in daily operational activities, adhering to organizational processes, policies, and regulatory standards.
• Identify potential risks, service gaps, or issues, escalating them appropriately to ensure compliance and quality.
• Maintain meticulous documentation and accountability in all scheduling tasks, supporting audits and evaluations as necessary.
• Engage in initiatives targeting continuous process improvement and the adoption of new tools or technologies to enhance scheduling efficiency.

Qualifications and Skills

• Minimum education requirement: completion of Grade 12.
• At least two years of scheduling experience, ideally within a healthcare environment.
• Knowledge and experience in interpreting and enforcing collective agreements.
• Typing speed of 50 words per minute.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent organizational, communication, and time management skills.
• Ability to work both independently and collaboratively in a dynamic setting.
• High level of discretion and the ability to handle confidential information responsibly.

Personal Attributes

The ideal candidate is compassionate, attentive to detail, and motivated by the mission to serve. They remain calm and professional under pressure and have strong interpersonal skills that facilitate building positive relationships within teams and leadership. Proactivity and finding satisfaction in ensuring optimal staffing are key strengths.

Compensation and Benefits

• Competitive hourly wage of $30.28.
• Employer-paid extended health and dental insurance plans.
• Starting vacation entitlement of four weeks.
• Retirement savings plan with up to 7% employer matching contributions.

Work Environment and Conditions

• Position based onsite in Kelowna, British Columbia.
• Office environment.
• Requires a criminal record check.

Additional Information

Working at Baptist Housing offers you the chance to make a meaningful difference in seniors' lives through dedicated service. The organization fosters a supportive, enjoyable, and appreciative culture where your contributions are valued and recognized through team events and awards.