Scheduler | Fully Remote Work From Home Position

Overview

Join ClearDesk as a Scheduler in a completely remote work-from-home setting. This role offers you the chance to bring structure to dynamic home care teams while providing vital support to seniors through effective scheduling and communication. ClearDesk is dedicated to building global teams that connect top talent with U.S. businesses, emphasizing meaningful and stable remote careers.

Key Responsibilities

• Create and maintain caregiver schedules covering multiple counties for U.S.-based home care clients.
• Respond promptly to last-minute shift cancellations or no-shows to ensure seamless coverage.
• Handle inbound calls from clients and caregivers utilizing VoIP communication systems.
• Update and manage records using WellSky software (training provided).
• Collaborate with operations teams to proactively identify and resolve staffing challenges.
• Perform regular check-ins and evaluations with caregivers to support quality service.
• Prepare weekly performance and staffing reports to inform leadership.
• Assist with administrative duties and light recruitment activities during less busy periods.

Candidate Profile

• Experience in scheduling, preferably within healthcare or home care contexts, is valued but not mandatory.
• Exhibits calmness under pressure and strong organizational skills.
• Effective problem-solving and quick decision-making capabilities.
• Comfortable using software platforms and conducting tasks via remote communications.
• Able to form trusted relationships with stakeholders through dependable collaboration.
• Self-motivated, with the ability to take initiative while working cooperatively in a team environment.
• Availability to work U.S. time zones and meet technical requirements.

Technical and Equipment Requirements

• Reliable primary computer with at least Intel Core i5 processor and 8 GB RAM.
• Backup computer with a minimum of Intel Core i3 processor and 4 GB RAM.
• Stable primary internet connection with a minimum speed of 25 Mbps and backup internet device.
• Video conferencing capability with a 720p HD webcam.
• Noise-cancelling headset for clear communication.
• Backup power source to ensure uninterrupted connectivity.

Why Join ClearDesk?

• Competitive and timely salary payments.
• Prepaid health maintenance organization (HMO) coverage for employee well-being.
• Opportunities for professional development through training and constructive feedback.
• Recognition and celebration of your successes.
• Supportive remote-first company culture that values your contribution.

Additional Information

Please note ClearDesk never requests money or fees during recruitment processes. Any suspicious requests should be reported immediately. Communications are always conducted from official clear desk email domains.

The company may reposition candidates to other suitable roles in line with qualifications, experience, and market demand.