Salesperson

About Coatek

Coatek specialises in creating visually striking and comfortable environments that reflect brand identities. Our services include designing, manufacturing, and installing innovative wall and glass graphics, specialized window films, signage, and architectural finishes. Our goal is to deliver affordable and sustainable solutions that enhance spaces while aligning with the client's brand.

Job Opportunity

We are looking for a driven and enthusiastic Sales Representative to develop new business prospects within both commercial and residential sectors. This role involves fostering relationships, generating leads, and assisting customers in selecting appropriate solutions for their homes or businesses.

Key Responsibilities

• Identify and qualify new sales prospects through various channels such as phone, email, website inquiries, and social media.
• Respond promptly to inbound enquiries and convert them into sales opportunities.
• Establish and maintain strong relationships with residential and business customers.
• Arrange appointments and site evaluations, dedicating one to two days per week on field visits.
• Prepare, issue, and follow up on quotations.
• Keep meticulous records of customer interactions and sales activities using the CRM system.
• Conduct follow-ups via calls and emails to advance quotations and enquiries.
• Handle documentation and processing for site signage orders.
• Assist with marketing efforts designed to generate new leads.
• Recognize and pursue opportunities for upselling and cross-selling.
• Meet assigned sales goals and performance metrics.

Candidate Profile

• Experienced in B2C and B2B sales within commercial contexts and skilled in lead generation.
• Excellent communication skills, both verbal and written, especially in engaging customers via phone and email.
• Self-motivated with a positive attitude and eagerness to learn.
• Strong organizational and time management capabilities.
• Proficient in Microsoft Office applications and CRM platforms.
• Able to work autonomously as well as cooperatively within a team.
• Dedicated to providing exceptional customer service.

Preferred Qualifications

• Between one to three years of experience in sales and lead generation roles.
• Familiarity with CRM tools and systems.