Salesforce Testing Specialist
Hyderabad, Telangana, India · Full Time
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- Experience
- 4+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 jam yang lalu
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates must be graduates from any discipline.
- Resume
- Required to apply
Where you'll work
Job description
About Tata Consultancy Services
Tata Consultancy Services (TCS) is a prominent global IT services, consulting, and business solutions company, recognized for its expertise in digital transformation, innovation, engineering excellence, and customer service. Operating across 46 countries, TCS is a major participant in the IT services industry and a valued member of the Tata Group.
Role Overview and Responsibilities
The role requires hands-on experience in testing Salesforce applications across multiple Clouds including Sales, CPQ, Marketing, and Experience Cloud environments. The responsibilities include thorough testing of Salesforce modules such as leads, accounts, contacts, opportunities, and related pipeline processes within Sales Cloud. In addition, candidates will perform testing on custom Salesforce applications like a Risk app, validating custom objects, workflows, flows, validations, and related security features.
Expertise in Salesforce CPQ is essential for testing product configurations, pricing models, quoting processes, approval workflows, amendments, and renewals. Experience with Marketing Cloud involves validating user journeys, running email campaigns, segmenting audiences, and testing integrations alongside Salesforce Surveys and feedback management workflows.
Support for Experience Cloud involves testing portal functionalities, managing user access, case flow validation, and content verification as part of Knowledge, Test, Learn, Operate (KTLO) activities.
Technical and Business Process Skills
Candidates must demonstrate a robust understanding of end-to-end business processes and integration testing, along with effective defect and test management skills. Familiarity with test automation tools and agile delivery methodologies is preferred. Experience should include executing complex functional, regression, integration, and KTLO testing efficiently.
Experience Requirements
- Minimum of 4 years’ experience specifically in Salesforce testing across CRM and digital engagement platforms.
- Deep understanding of business processes linked to Sales, Risk Operations, CPQ, Marketing, Surveys, and Experience Cloud.
- Extensive functional knowledge of Salesforce technologies, with specialization in at least one key area mentioned above.
Desired Skills
- Automation testing experience using tools such as Playwright or Selenium is a valuable advantage.