Sales Operations Manager

Company Overview

Ping Identity focuses on delivering secure yet seamless digital experiences, embodying the principle of digital freedom. The company offers a cloud-based identity platform that enables users to interact safely across various activities like shopping, working, and banking without friction or fear. With its headquarters in Denver, Colorado, and a global workforce, Ping Identity serves major enterprises including over half of the Fortune 100. The organization values individuality and inclusiveness as core cultural pillars.

Role Summary

The Sales Operations Manager plays a key strategic role supporting sales leadership by transforming data into actionable insights. Reporting to the Director of Sales Operations, this individual drives forecast analytics, KPI monitoring, executive reporting, and operational planning to enable informed decision-making throughout the sales team.

Key Responsibilities

• Analyze pipeline data, deal flow, conversion rates and performance trends across regions to identify risks and growth opportunities.
• Develop, maintain, and report on key metrics such as sales productivity, forecast accuracy, pipeline health, and attainment through dashboards and recurring reports.
• Create executive and board-level presentations that clearly translate sales outcomes and market trends into meaningful insights.
• Assist in quota planning and scenario modeling by reviewing productivity, coverage, and capacity metrics.
• Enhance forecast processes by ensuring data accuracy, enforcing reporting standards, and supporting pipeline inspections.
• Ensure consistent data integrity within CRM and related systems including Salesforce, Anaplan, and Tableau.
• Collaborate cross-functionally with Sales, Finance, and Revenue Operations to refine workflows, reporting frameworks, and improve decision-making quality.
• Work independently to recommend improvements and elevate analytical standards across the sales operations team.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Marketing, Economics or a related discipline.
• Minimum of 5 years’ relevant experience in Sales Operations, Revenue Operations, Finance, Marketing Operations or analogous analytical roles.
• Advanced proficiency in Excel, Google Workspace, and PowerPoint.
• Familiarity with CRM and analytics platforms such as Salesforce, Anaplan, and Tableau.
• Strong analytical capabilities combined with problem-solving aptitude and excellent communication skills.
• Capacity to manage competing priorities, navigate ambiguity effectively, and deliver meticulous work with a sense of urgency.

Compensation

The base salary range for this role is from $98,000 to $102,000 annually. Final salary will depend on a candidate's knowledge, skills, and abilities, in compliance with Colorado’s Equal Pay for Equal Work Act (SB 19-085).

Culture and Benefits

• A workplace culture that inspires everyone to perform at their best.
• Employee Resource Groups promoting inclusion and belonging.
• Regular team-building and company events.
• Competitive benefit packages including generous paid time off, parental leave, healthcare options, retirement plans, education reimbursement, and, for some locations, commuter benefits.
• Community volunteering opportunities and initiatives on a global scale.

Diversity and Inclusion

Ping Identity is dedicated to fostering a diverse and inclusive environment where each individual’s uniqueness is appreciated. The company is an Equal Opportunity/Affirmative Action employer committed to equitable hiring without discrimination based on any legally protected characteristic.