Relationship Manager

Role Overview

We are on the lookout for a dynamic Sales professional to boost the uptake of Petpooja's product suite including Invoice by Petpooja (Retail POS), Payroll, Task, and Purchase applications across diverse sectors such as retail outlets, salons, grocery stores, and more.

Key Responsibilities

• Expand sales of Petpooja's Retail POS and allied software solutions targeting industries beyond food and beverage, including but not limited to retail, salons, and grocery stores.
• Proactively generate new sales leads from the market, target B2C enterprises, and facilitate their onboarding with Petpooja's offerings.
• Establish and nurture robust relationships with business owners, delivering insights into market trends and recommending appropriate solutions to streamline their business operations.
• Negotiate and finalize contracts with new clients, respond to inbound customer inquiries, and assist existing clients by organizing promotional and marketing initiatives to broaden the customer base.
• Oversee sales processes encompassing administrative duties, performance tracking, optimizing workflows, and sharing strategic insights with senior leadership to fortify client connections and enhance customer service.
• Plan and implement strategies to meet monthly sales and customer acquisition objectives, including setting and achieving daily visit and product demonstration targets.
• Serve as the frontline representative for clients during field engagements, clearly communicating Petpooja's value proposition and product benefits.
• Embody and promote Petpooja's brand principles in the marketplace through professionalism, integrity, and a focus on customer satisfaction.

Essential Qualifications and Skills

• A bachelor's degree is preferred.
• Possess 1 to 3 years of professional experience in sales roles.
• Demonstrate a problem-solving approach and customer-focused mindset.
• Familiar with customer relationship management (CRM) methodologies.
• Exhibit strong influencing and communication skills.
• Presentable and professional demeanor.
• Must have fluency in communication.

Additional Requirements

• Must own a two-wheeler along with a valid driving license for client visits.
• Require a laptop to conduct client demonstrations effectively.