Registrar

Role overview

The University of Lusaka is seeking a highly qualified and experienced professional to take on the Registrar / Chief Operating Officer role. The institution is a private university focused on strong teaching, research, innovation, and community service. In this position, you will lead core administrative functions that keep the university operating smoothly and aligned with its academic and strategic priorities.

Core role purpose

The Registrar / Chief Operating Officer is expected to manage the university’s administrative framework, student services, human capital processes, governance support, and regulatory obligations. The role is central to ensuring that daily operations reinforce the university’s academic mission and long-term goals.

University governance and administration

• Act as the university’s lead administrative officer and provide counsel to the Vice Chancellor on governance and operational matters.
• Deliver secretariat support to the University Council, Senate, and other statutory committees, including accurate recordkeeping and follow-through on approved resolutions.
• Lead the creation, rollout, and periodic review of policies, procedures, and administrative systems.
• Maintain proper institutional records and ensure official decisions are documented correctly.
• Promote smooth coordination and communication across academic units, administrative departments, and senior leadership.

Student administration and academic support

• Oversee admissions, registration, and enrolment activities in line with institutional policy and regulatory standards.
• Ensure student academic records and transcripts are kept accurate and up to date.
• Coordinate examinations administration and graduation activities with academic departments.
• Support the delivery of student services such as certification, academic documentation, and records management.
• Assist Senate in applying academic regulations and student-related policies.

Human resource management

• Direct the HR function, including recruitment, onboarding, performance management, and staff development.
• Ensure compliance with Zambian labour legislation and university employment policies.
• Advise on employee relations, disciplinary matters, and staff welfare.
• Support workforce planning and capability building as the institution expands.
• Help sustain a professional, ethical, and performance-oriented workplace culture.

Regulatory compliance and quality assurance

• Ensure compliance with Higher Education Authority requirements and other applicable statutory obligations.
• Coordinate the preparation and submission of institutional reports and regulatory documents.
• Support academic departments with programme accreditation and quality assurance activities.
• Monitor adherence to governance structures and operational policies.

Strategic planning and institutional development

• Contribute to the design and execution of the university’s strategic plan.
• Support projects and initiatives that improve growth, efficiency, and service delivery.
• Provide administrative leadership for major reforms and institutional projects.
• Assist management in strengthening systems and governance frameworks.

Qualifications and experience

• A master’s degree in Education Management, Human Resource Management, Law, Business Administration, Public Administration, or another relevant discipline from a recognized institution.
• Between 7 and 10 years of relevant senior-level administrative experience.
• Solid understanding of higher education governance, policy execution, and compliance requirements.
• Background in human resource management and institutional administration will be an advantage.
• Applicants should be between 45 and 50 years old.

Key competencies

• Strategic leadership and institutional oversight
• Strong understanding of university governance and administration
• Excellent planning and organizational ability
• Effective interpersonal and communication skills
• High standards of integrity, professionalism, and confidentiality
• Capability to coordinate several institutional functions at once

Compensation

The university states that a competitive and attractive package will be provided based on qualifications and experience.

Application instructions

Applicants are required to submit their application together with copies of educational and professional certificates and a CV with traceable references, all compiled into a single PDF. Certification by the Zambia Qualifications Authority (ZAQA) is mandatory. Only candidates selected for the next stage will be contacted. The university describes itself as an equal-opportunity employer.

Deadline and contact details

The closing date for applications is 13 July 2026. Applications should be addressed to the Vice-Chancellor, University of Lusaka, Plot 37413, Off Alick Nkhata Road, Mass Media, P.O. Box 36711, Lusaka, Zambia. Contact email: [email protected].