Regional Manager I

Role Overview

Gopuff is hiring a Regional Manager I for its operations organization. This is a high-energy, fast-moving leadership position responsible for guiding locations across the United States. The ideal person is self-driven, entrepreneurial, and ready to take ownership of a territory where outcomes depend on strong execution and effective team leadership.

You will manage a group of General Managers and help ensure every site delivers an outstanding customer experience. The job calls for resilience, urgency, optimism, and a strong bias toward action.

What You’ll Do

• Support local General Managers in day-to-day operations across your territory.
• Coach and grow team members so they can improve performance and step into larger responsibilities.
• Build a strong leadership pipeline through performance management and succession planning.
• Monitor performance across daily, weekly, monthly, quarterly, and annual metrics, then use those insights to improve customer experience.
• Prepare and manage reporting so headquarters stays closely connected to field execution.
• Act as the connector between rollout teams, local territory operations, and other leadership groups.
• Take part in interviewing, hiring, and onboarding to bring in strong talent.
• Make sure each site is staffed appropriately and future staffing needs are anticipated early.
• Help launch new sites within the territory.
• Serve as a territory-focused leader who remains closely tied to the region.

Qualifications

• At least 10 years of relevant experience in retail, supply chain, operations, consulting, or data-led project management.
• Proven leadership experience managing multi-location teams.
• Experience running large onboarding programs for high-performing employees.
• A bachelor’s degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related area.
• Strong analytical ability and the capacity to motivate others in a deadline-driven setting.
• Proven skill in solving complex problems under pressure.
• Good critical thinking, communication, and organizational skills.
• Ability to balance careful attention to detail with fast execution.
• Willingness to travel at least 90% of the time.

Compensation

The base salary range for this position is $96,900 to $120,750. Pay is market-based and may vary by location. Starting compensation will depend on role-related skills, experience, qualifications, interview performance, and market conditions. The range may change in the future, and exceptions may be made for exceptional candidates.

This role also qualifies for a discretionary annual cash bonus and participation in the company’s equity incentive plan.

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement savings plan
• HSA or FSA eligibility
• Long-term and short-term disability coverage
• Fitness reimbursement program
• 25% employee discount plus FAM membership
• Flexible paid time off
• Group life insurance
• Employee assistance program through AllOne Health (formerly Carebridge)

Equal Opportunity and Hiring Process

The employer maintains an inclusive hiring policy and does not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or other legally protected characteristics. Qualified applicants are encouraged to apply.

The company also notes that AI tools may be used to support parts of the hiring process, such as application review, resume analysis, or response assessment. These tools assist recruiters but do not replace human judgment, and final hiring decisions are made by people. Applicants can contact the company for more information about data processing.

About the Company

Gopuff is building a convenience-first service designed to deliver everyday needs quickly and reliably. The company is expanding with a team of motivated people who want to help deliver predictable service in an unpredictable world.