Quality Technician 2 - Back End Days Shift

About the Company

Dexcom Corporation, a global pioneer in continuous glucose monitoring (CGM) technology, has evolved over 25 years from a small visionary company to a leader in health technology. Beyond diabetes management, Dexcom aims to empower individuals with personalized insights to improve health outcomes worldwide. The company values integrity, innovation, and dedication to improving human health on a global scale.

Role Overview

This position operates on a fixed day shift schedule involving 12-hour shifts from 7am to 7pm, every Friday to Sunday, plus alternating Thursdays, following a repeating 4-on/3-off then 3-on/4-off roster. A 20% shift premium applies.

The Quality Technician supports quality assurance within a regulated medical device manufacturing environment, ensuring adherence to GMP and regulatory standards. The role involves hands-on quality support, monitoring processes and environmental controls, assisting with documentation, and collaborating across teams to sustain high-quality production standards.

Responsibilities

• Participate in Quality Engineering activities, including processing Change Orders, Nonconformance Events, Nonconforming Material Reports, and CAPA investigations.
• Collect manufacturing and inspection data and conduct inspections to aid investigations.
• Maintain a strong presence on the manufacturing floor, assisting inspection teams with method and specification inquiries.
• Ensure compliance with internal procedures and external regulations such as GMP, GLP, ISO standards, and Six Sigma.
• Maintain and update quality assurance procedures for processing materials into finished and semi-finished products.
• Verify manufacturing processes comply with quality systems and regulatory requirements to support global product distribution.
• Support investigation, verification, and disposition of nonconforming materials collaboratively with cross-functional teams.
• Conduct routine line audits to confirm system compliance and effectiveness.
• Provide day-to-day quality support to engineers and operations by addressing production quality issues and aiding corrective actions.
• Identify and contribute to continuous improvement opportunities enhancing product quality and process efficiency.
• Report any concerns regarding work processes, safety, health, or environmental impact promptly to management.
• Interpret specifications, inspection criteria, and engineering drawings using appropriate tools.
• Exhibit sound judgement and the capacity to work independently with minimal oversight.
• Assist in training junior technicians when required.
• Utilize intermediate computer skills effectively, including Microsoft Office applications.
• Maintain meticulous attention to detail and strong documentation standards.

Candidate Profile

• Possess 2 to 4 years of experience in a regulated medical device or similar manufacturing sector, confidently applying quality systems.
• Demonstrate proactive shop-floor engagement and ownership of quality systems to support compliance and resolve issues promptly.
• Contribute actively to nonconformance and CAPA investigations through thorough assessment and documentation.
• Maintain audit readiness with knowledge of FDA, ISO, and MDSAP requirements, and support inspections confidently.
• Show sound decision-making skills, take ownership of challenges, and escalate issues appropriately.
• Work well independently and collaboratively with cross-functional teams to achieve quality and operational goals.

Benefits

• Engage with pioneering CGM technology that positively impacts millions globally.
• Competitive, comprehensive benefits supporting health, wellbeing, and financial security.
• Global career growth and development opportunities within a rapidly expanding, innovative company.
• Access to continuous learning, including in-house training and tuition reimbursement.
• Work for a committed, industry-leading organization dedicated to employees and community well-being.

Qualifications and Experience

• Level 6 qualification in Quality or related discipline.
• At least 2 years’ experience in a regulated industry.
• Familiarity with ISO 13485, 21 CFR Part 11, 21 CFR 820 regulations.
• Experience handling cross-site or global system projects.
• Audit experience with FDA, BSI, or MDSAP standards.
• Knowledge of manufacturing systems such as MES, ERP, or QMS applications.

Additional Information

Only authorized staffing agencies may submit candidates; unsolicited resumes will not be accepted. The company may use AI tools to enhance hiring consistency and accessibility, but all decisions are human-made. The organization welcomes applications from all genders and identities and provides accommodations for disabilities upon request.

The annual gross salary range for this role is €37,230 to €48,180, dependent on the candidate’s qualifications and experience.