Property Management Manager

About the Role

Our client, a reputed organization in the real estate industry, seeks a proactive and seasoned Property Management Manager. Reporting directly to the Chief Operations Officer (COO), this position is accountable for the overall financial, commercial, and operational success of the company's real estate holdings. The role’s key priorities involve enhancing revenue, boosting occupancy, maintaining tenant satisfaction, and increasing asset value through strategic leadership and governance of property management activities.

Key Responsibilities

• Drive portfolio revenue, occupancy, and profitability to achieve optimal financial outcomes.
• Craft and execute commercial strategies that maximize rental income and asset utilization.
• Track performance against budgets and targets, implementing corrective measures as necessary.
• Identify opportunities to elevate asset value and market competitiveness.
• Oversee financial aspects including rental collections, receivables, credit risk, and approve tenant payment arrangements.
• Support financial planning, budgeting, and ensure accuracy in financial reporting with the Finance team.
• Define leasing strategies, pricing models, and occupancy goals while overseeing leasing negotiations and approvals.
• Manage tenant relations strategies, service quality benchmarks, and retention initiatives, including handling sensitive tenant issues.
• Lead property management operations through the Head of Property Management, ensuring execution of operational plans and service delivery.
• Ensure compliance with lease agreements, legal standards, and internal policies while mitigating risks.
• Coordinate effectively with Facility Management, Finance, Legal, and other stakeholders to support leasing and operational objectives.
• Prepare and present comprehensive operational and financial reports to senior leadership and assist in strategic initiatives.
• Perform any additional assignments as directed by the superior.

Required Skills and Expertise

• Strong experience in property management, leasing operations, and tenant administration.
• Deep understanding of real estate market trends and financial analysis related to property performance.
• Proficient in contract management and negotiation processes.
• Demonstrated leadership and team management skills with effective communication.
• Decision-making capability, organizational aptitude, and operational coordination expertise.
• Fluency in English; Arabic language skills preferred.
• Computer proficiency with property management software and MS Office applications.

Educational and Professional Qualifications

• Bachelor's degree in real estate management, business administration, finance, economics, property development, or urban planning.
• Preferred certifications include Certified Property Manager (CPM), real estate management, property leasing or asset management credentials.

Experience Requirements

• Over 15 years in property management, leasing, or real estate operations.
• At least 5 years in a management role leading property management teams.
• Prior experience with large residential or mixed-use real estate portfolios is advantageous.