Project Manager / Product Owner

About White Tower Software

White Tower Software is a team of analytical, curious problem-solvers focused on helping organizations grow through technology. Their work spans customer-facing products, enterprise platforms, data engineering, machine learning, and AI, with an emphasis on delivering meaningful business change where people guide the work and AI amplifies it.

Role Overview

They are looking for a Project Manager / Product Owner who can operate well in a fast-moving, collaborative environment. This role sits within a compact agile team made up of different specialists who work closely together to deliver for a diverse client base. Success in this position depends on maintaining high standards, building trust through delivery, staying strongly focused on client needs, and bringing clear communication, quality ownership, and a practical AI-oriented approach.

Responsibilities

• Take ownership of project vision, scope, timeline, and budget.
• Partner with stakeholders and clients to shape and sharpen business requirements.
• Keep the delivery team motivated and aligned with project goals and outputs.
• Coordinate with software engineers, UX/UI designers, QA engineers, and other contributors to balance cost, quality, and schedule while refining deliverables.
• Create and maintain project documentation such as requirement specifications, solution proposals, detailed designs, project plans, system impact analysis, and proof of concepts.
• Track progress continuously and prepare structured status reports covering milestones and deliverables.
• Manage the sourcing of resources and materials by coordinating with customers, team members, managers, and internal accounting staff, including negotiation of pricing and payment terms with vendors.
• Apply engineering thinking to technical investigations related to changes in materials, components, processes, specifications, or requirements.
• Support, coach, mentor, train, or assist team members so releases are delivered on time and with strong customer focus and quality.
• Run regular technical team meetings to review progress and resolve questions or issues affecting the project vision and outputs.
• Provide technical advisory support for projects and production system issues.

Requirements

• Strong customer focus and a genuine interest in delivering an excellent user experience.
• Proven experience leading B2B and/or B2C projects.
• Clear, empathetic, and compassionate communication style.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience working in Scrum or another Agile delivery framework.
• Practical use of project management tools such as Jira and Confluence, or similar platforms.
• Ability to anticipate problems and act early to remove obstacles.
• Comfort handling pressure and solving problems in challenging situations.
• Strong attention to detail.
• High personal accountability for decisions and deliverables.
• Ability to work effectively in a fast-paced environment with multiple priorities.
• Hands-on experience as an AI practitioner.
• Excellent presentation skills for small and medium audiences over video calls.
• Experience with accounting systems is considered an advantage.

Additional Information

This role is fully remote, full time, and offers flexible working hours. Applicants should send a resume and cover letter to be considered eligible.

Application Details

Send your resume and cover letter to [email protected].

Work Arrangement

100% remote | Full time | Flexible hours