Project Manager

Overview

This versatile role bridges sales, operations, and customer success by collaborating closely with clients, suppliers, and internal teams to ensure smooth project execution, timely completion of tasks, and continuous operational enhancements. The ideal candidate thrives in dynamic, fast-paced settings, bringing organized and commercially minded approaches to managing multiple priorities and clear stakeholder communication.

About The Oxford Health Company

Established in 2013, The Oxford Health Company is a recognized leader in contract manufacturing within the food supplement industry. The company has been named one of the Times Top 100 Fastest-Growing Companies in 2023, boasting a 58% average annual growth over the past three years. It has also recently earned awards at the 2024 Oxfordshire Business Awards for both Large Business and Green initiatives. Operating from its headquarters and manufacturing plant in Bicester, alongside a second warehouse, the business emphasizes speedy service and high-quality offerings to new and mid-size brands. Investments in state-of-the-art clean rooms and other infrastructure since 2019 underpin their commitment to operational excellence.

Role Responsibilities

• Serve as a primary liaison for designated clients and partners, ensuring strong communication and relationship management.
• Coordinate exchanges between customers and internal departments to maintain alignment and clarity.
• Monitor project schedules, key milestones, and deliverable deadlines to guarantee timely progress.
• Promptly follow up on client requests to ensure actions are completed effectively.
• Provide support during client meetings and ensure detailed documentation of decisions and action points.
• Detect operational inefficiencies and identify opportunities for streamlining processes.
• Help document current workflows and contribute to business process improvement initiatives.
• Encourage adoption of best practices and structured project management methodologies within the team.
• Keep project plans, action items, and status reports up to date and accessible.

Qualifications & Experience

• Minimum of one year’s experience in project management, account management, operations, or customer service/relations.
• Background in manufacturing, fast-moving consumer goods (FMCG), healthcare, or food supplement sectors preferred.
• Familiarity using project management tools and applying relevant methodologies.
• Proven record of supporting process improvement or change management initiatives.
• Experience working with CRM or ERP software platforms.
• Strong organizational skills with effective time management capabilities.
• Excellent communication skills and ability to nurture stakeholder relationships.

Benefits & Workplace Environment

• Work at a cutting-edge facility located in Oxfordshire, engineered for high standards of performance.
• Competitive salary package including pension and healthcare benefits designed for employee wellbeing.
• Comprehensive onboarding to provide full support and ensure seamless integration into the role.
• Opportunities for professional growth through customized development and career advancement plans.