Project Manager (B2B Projects) - Remote

About Platinumlist

Platinumlist stands as the premier online ticketing platform across the Middle East. Established in Dubai in 2009 and independently funded from inception, the company has facilitated ticket sales for over 100,000 events, catering to more than 9 million registered users throughout the MENA region. In 2025 alone, they achieved over 10 million ticket sales, a 38% increase year-over-year, spanning 7,000+ events and experiences, ranging from small gatherings to large stadium concerts as well as waterparks and internationally renowned festivals across UAE, Saudi Arabia, Qatar, Oman, Bahrain, and other regions.

Role Overview

We are looking for a seasoned Project Manager to take a lead role in advancing our B2B product offerings and technological integrations. This position requires collaboration with product and development teams to deliver innovative project solutions from initiation through execution while supporting partner communications and RFP processes.

Key Responsibilities

• Lead the B2B delivery team in sprint planning, grooming, retrospectives, and daily project discipline to manage scope and task carry-over effectively.
• Manage release cycles through tracking statuses, fixing versions, reviewing/merging SLAs, and preparing release notes. Proactively handle dependencies across design, quality assurance, and other departments with clear documentation and closure of issues.
• Oversee intake and prioritization of new feature requests, operational tasks, and data queries, providing clear feedback and converting viable ideas into structured tickets.
• Conduct preliminary discovery to refine requests by defining value, scope, and acceptance criteria.
• Utilize advanced Jira capabilities, including JQL, dashboards, and automation, combined with self-developed AI tools for enhanced process automation.
• Ensure completion and accountability for retrospective action items by logging, tracking, and reporting progress until resolved.
• Effectively communicate technical aspects and limitations to event organizers, partners, and occasionally governmental agencies in an accessible manner, while supporting RFP logistics and deadlines.

Candidate Requirements

• A minimum of four years’ experience managing project delivery at web or product-based companies with distributed teams.
• Strong knowledge of project management methodologies, including Agile, SCRUM, and Waterfall.
• Robust technical understanding covering web/mobile technologies, software development cycles, APIs, and the ability to communicate effectively with developers.
• Proficient in discovery techniques involving user-centric thinking, precise scoping, and defining acceptance criteria.
• Excellent organizational and stakeholder engagement skills to coordinate across diverse teams.
• Daily use of AI tools, specifically large language models (LLMs), with practical experience developing operational automations and a clear understanding of AI’s capabilities and limitations.
• Fluency in both English and Russian is essential, as the team communicates in Russian, while company affairs, partners, and documentation use English. Strong written communication skills in both languages are required.

Working Style and Environment

The position is remote-first, allowing work from anywhere with a preference for strong overlap with Central European working hours and GCC mornings. There is no relocation requirement.

Benefits

• A collaborative and inclusive workplace fostering dynamic professional growth.
• Opportunity to work with a leading ticketing service provider in the entertainment industry.
• Contribution to shaping memorable experiences for millions of event attendees.