Project Coordinator

Company overview

AV Matrix is an expanding technical production business that provides professional audio-visual solutions for indoor and outdoor events across the UK, including festivals, corporate conferences, award ceremonies, exhibitions, and brand activations. The company places strong emphasis on client care, technical know-how, and dependable event delivery.

Role summary

This is a fully office-based position located at the warehouse in Wetherby. The successful candidate will coordinate small to medium AV projects from the first enquiry through to completion, acting as the main contact for clients, venues, suppliers, and internal colleagues. The role is focused on delivering complete AV solutions, including equipment, crew, and event support, while maintaining strong relationships with venue partners, trade customers, and new business leads.

Core duties

• Manage AV projects from initial request through to final delivery.
• Produce quotations and proposals for customers.
• Arrange equipment, crew, transport, and event logistics.
• Communicate with venues, suppliers, and technical teams.
• Develop and maintain relationships with venue accounts and trade clients.
• Keep project details accurate and ensure they are shared promptly with the right teams.
• Work with operations to make the best use of resources.
• Track project spend and profitability.
• Provide high-quality customer service throughout every stage of the project.

Candidate profile

The ideal applicant will be organised, proactive, customer-oriented, and comfortable handling several projects at the same time. The role requires someone who can stay on top of deadlines, communicate clearly, and manage tasks with a strong eye for detail.

Required experience and skills

Applicants should have at least 2 years of experience in the audio visual or events sector. Essential strengths include administration, organisation, customer service, prioritisation, professional phone manner, commercial awareness, problem-solving, and confidence using Microsoft Office and cloud-based tools.

Desirable experience

It would be an advantage to have experience with CAD software such as SketchUp, WYSIWYG, or Capture, as well as familiarity with rental management platforms like Current RMS.

Working pattern

Working hours are Monday to Friday, 9:00am to 5:30pm.

Benefits and rewards

• Salary aligned to experience.
• Paid overtime may be available.
• 28 days of annual leave, bank holidays included.
• One extra day of holiday after 2 years of service.
• An additional 5 days of annual leave after 5 years of service.
• Time in Lieu (TOIL) arrangement.
• Training and professional development support.
• Opportunities for career growth within a fast-growing business.
• Friendly and collaborative team culture.

Why this role could suit you

This opportunity is well suited to someone who wants to play an important part in a growing business and support the delivery of a wide range of events and clients. The position offers stability, variety, and the chance to contribute directly to the company’s success.

Application note

Interested candidates are asked to send a CV and cover letter to [email protected].