Pre-Sales Engineer

Role Overview

The Pre-Sales Engineer position involves providing expert technical guidance and collaborating closely with the Sales team to drive business growth through technical solution design, account strategies, and customer training.

Key Responsibilities

• Serve as the lead technical authority on the design and implementation of company products and services.
• Partner with Sales to devise and execute targeted account penetration plans to meet business objectives.
• Develop tailored sales and service plans aligned with company offerings for specific accounts.
• Assist the Sales team by qualifying prospects, delivering technical evaluations, solution demonstrations, and proposal presentations throughout the sales process.
• Lead and oversee proof of concept (POC) initiatives and respond to Requests for Proposals (RFP), advancing deals from pre-sales to implementation phases.
• Establish and nurture strong working relationships with partners and customers to support sales goals.
• Conduct technical sales discussions and calls effectively.
• Drive product adoption, integration, and value realization within customer and partner IT environments.
• Complete pre-sales documentation accurately and promptly.
• Create educational materials and provide training and support to partners and clients.
• Respond to after-hours technical support inquiries during assigned rotations and escalate as necessary.
• Utilize systems such as salesforce.com CRM for lead, opportunity, and deal management to ensure operational consistency and efficiency.
• Leverage knowledge and experience with Lenovo ThinkSystem, ThinkAgile, and various storage products.
• Apply expertise with Dell, HP, IBM compute, infrastructure, and storage solutions.
• Possess familiarity with hyper-converged infrastructure (HCI) platforms including Dell, Nutanix, and VMware vSAN.
• Demonstrate understanding of cloud integration and hybrid infrastructure deployments.
• Hold relevant industry certifications such as those from Lenovo, Dell, VMware, Nutanix, and Microsoft.

Qualifications

• Bachelor’s degree in Computer Engineering, Computer Science, or related fields.
• A minimum of three years’ experience in relevant technical sales or engineering roles.