Office Manager

About Radius Care

Radius Care is a New Zealand owned health and aged care provider, dedicated to delivering professional support for elderly and disabled individuals. With 25 locations nationwide and over 1800 employees, we serve more than 1700 residents, making us a leading organization in the country's healthcare sector.

Location and Work Hours

Work will be based at Radius Baycare, located at 361 Puketona Rd, Haruru Falls, Paihia. The role requires a commitment of 40 hours weekly, Monday through Friday.

Role Overview

This demanding and dynamic position involves assisting the Facility Manager with various administrative tasks including payroll management, recruitment support, record maintenance, and minute-taking. Ideal candidates will demonstrate proactivity in resolving daily inquiries and strive to ensure a consistently positive experience for all customers interacting with the facility. Prior experience in aged care, financial administration, payroll systems, and HR processes will be beneficial.

Key Responsibilities

• Oversee administrative activities including financial record keeping, reporting, and preparing admission documentation.
• Handle reception duties, manage telephone communications, welcome clients and visitors, and efficiently address inquiries.
• Promote the services of Radius Residential Care, conduct facility tours, and maintain an updated inquiries database.
• Manage accounts payable and receivable, petty cash, and client comfort funds with accuracy.
• Maintain both electronic and paper records, ensure residents' databases are current, and support accurate reporting obligations.
• Assist the Facility Manager with human resources tasks such as recruitment, orientation, payroll, and staff rostering.
• Provide support for internal and external audits related to the facility's operations.

Skills & Experience

• Welcoming, patient, and personable with excellent interpersonal skills and a good sense of humor.
• Effective and clear communicator across diverse groups including visitors, staff, residents, and their families.
• Highly organised, resourceful, adaptable, and reliable with strong time management capabilities.
• Advanced proficiency in Microsoft Office applications.

Benefits

• Regular fortnightly salary with stable working hours.
• Access to employee discounts and benefits via the staff application.
• Opportunities for ongoing professional development and training.
• Employee Assistance Programme (EAP) support.

Additional Information

Radius Care is committed to fostering a diverse and inclusive workplace and offers equal employment opportunities regardless of gender, ethnicity, marital status, age, disability, sexual orientation, or religious beliefs. We value the unique experiences each individual brings to our organisation and emphasise career growth and a safe, healthy work environment.

Please note that Radius Care is unable to support work visas or visa changes for this position.