Medical Office Manager - Fully Remote

About the Role

Mercor partners with leading AI research labs to connect top creative and technical professionals. The company is headquartered in San Francisco and supported by prominent investors including Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

This opportunity is for a Healthcare Administrative Specialist working on a contract basis, fully remote, with competitive pay between $40 and $50 per hour.

Key Responsibilities

• Analyze and refine administrative workflows pertaining to patient access and front-end healthcare operations.
• Create streamlined processes for handling prior authorizations and utilization management using practical tools.
• Oversee claims and revenue cycle functions, ensuring claims are submitted on time and issues are resolved promptly.
• Design approaches for remittance and payment posting that correspond accurately with clinical charges.
• Coordinate with provider and payer operational teams to improve credentialing and enrollment procedures.
• Operate independently and asynchronously to enhance health information management along with practice administrative efficiency.

Required Qualifications

• A minimum of three years of hands-on experience in healthcare administrative or back-office roles on a daily basis.
• Proficient usage of various payer portals such as Availity, Optum/Change Healthcare, Waystar, Office Ally, or payer-specific systems like UHC Link, BCBS, or Aetna.
• Experience with electronic health records (EHR), practice management platforms, and/or medical clearinghouses.
• Currently employed in a healthcare administrative capacity.
• Residency within the United States.

Preferred Experience

• Background as a Practice Administrator, Medical Office Manager, or Revenue Cycle Specialist.
• Roles such as Medical Billing Coordinator, Full-Cycle Biller, or Patient Access Lead are advantageous.
• Expertise as a Prior Authorization Specialist or Denials/Claims Resolution Specialist.
• Knowledge in Credentialing, Provider Enrollment, or Payer Operations.
• Experience in Health Information Management or Medical Records administration is beneficial.

Application Process

• Applicants are required to upload their resume.
• Complete an AI-powered interview based on resume details.
• Fill out and submit the application form.

Support and Resources

• For detailed information on interview stages and platform usage, applicants may refer to provided company documentation.
• Contact support is available at the company's designated email address.
• The recruitment team reviews applications daily; it is important to complete all interview and application steps for consideration.