Logistics and Business Operations Coordinator

About the Company

Distribution Axessorize (AXS), a member of the Solutions 2 GO family, specializes in delivering innovative and high-quality mobile and consumer electronics accessories. Renowned for outstanding customer service, dependable products, and continuous expansion in the mobile industry, AXS focuses on meeting the evolving demands of customers. The company values teamwork, innovation, and excellence, nurturing an environment that fosters employee growth and meaningful contributions within a dynamic and fast-evolving sector.

Role Overview

The Logistics and Business Operations Coordinator plays a crucial role ensuring smooth business functioning by managing precise product and pricing information in the ERP system, overseeing the movement of goods, and providing versatile administrative and operational assistance. This position uniquely combines ERP management—including SKU creation, pricing strategies, and website catalog updates—with direct logistical responsibilities and broader operational support. The ideal candidate thrives amidst rapid change, maintaining efficiency while juggling multiple priorities.

Key Responsibilities

• Manage SKU creation and maintenance in the ERP system, handling specifications, measurement units, vendor details, and warehouse location data.
• Conduct audits of item records to eliminate duplicates and correct incomplete or erroneous data.
• Develop and update customer and vendor pricing lists encompassing tiered pricing models and cost modifications.
• Refresh product information, pricing, and inventory data on company websites and B2B portals.
• Reconcile data inconsistencies across ERP, price lists, and web catalogs and perform necessary corrections.
• Obtain and assess freight quotes from various carriers (including LTL, FTL, parcel, ocean, and air), considering cost, transit times, and reliability.
• Arrange shipments, ensuring all required documentation is shared appropriately.
• Monitor shipments during transit and proactively identify and communicate any delays or issues.
• Inform internal teams and customers about shipment statuses and estimated arrival times.
• Maintain records of carrier rates and evaluate carrier service performance including on-time delivery and handling of damage claims.
• Provide ongoing administrative assistance such as data entry, filing, scheduling, and correspondence within the Operations team.
• Support ad hoc projects, generate reports, and help document processes as the business evolves.
• Fill in for adjacent roles during high-demand periods, staff transitions, or unexpected absences.
• Contribute to process improvements and assist in formalizing standard operating procedures as workflows mature.

Required Qualifications and Skills

• Associate’s degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related discipline, or equivalent practical experience.
• Between 2 and 4 years of experience in logistics, ERP administration, supply chain, or operational support roles.
• Understanding of logistics, transportation, and freight coordination principles.
• Familiarity with ERP systems, preferably NetSuite.
• Proficiency in Microsoft Excel for data cleaning, reconciliation, and reporting tasks.
• Experience within distribution, wholesale, consumer product sectors, or logistics environments is advantageous.
• Ability to adjust and support multiple functions in fast-changing work settings.
• Beneficial to have exposure to EDI transactions, freight rate comparison tools, or B2B pricing strategies.

Core Competencies

• High attention to detail and accuracy.
• Adaptability to changing environments.
• Taking ownership, accountability, and following through on responsibilities.
• Excellent organization and prioritization capabilities.
• Strong cross-functional communication and collaboration skills.
• Effective problem-solving under time pressure, especially for shipment delays, data issues, and shifting priorities.
• Capability to manage multiple demands while ensuring accuracy and quality.
• Comfort with handling various systems, processes, and business functions simultaneously.
• A proactive approach focused on continuously enhancing processes and operational effectiveness.

Additional Information

Offer of employment is contingent on passing a background check, which may include criminal, credit, employment, education verifications, and driver’s abstract review depending on position requirements. The company supports equal opportunity and accommodates candidates during all phases of hiring upon request.