Learning & Development Intern

About the Role

The Learning & Development Intern will play a crucial role in ensuring smooth execution of digital learning and training activities by managing training completion follow-ups, maintaining Learning Management System (LMS) data accuracy, preparing training MIS reports, and supporting learning content management. The position aims to facilitate timely training completion, enhance the learner experience, and coordinate effectively among stakeholders to promote organizational learning and capability building efforts.

Key Responsibilities

• Monitor the progress of assigned digital learning courses and assessments for timely completion.
• Conduct follow-ups with employees, store teams, trainers, and regional representatives to address pending training tasks.
• Provide regular updates on training completion status, identifying delays or gaps.
• Maintain detailed records of follow-up communications to ensure closure of training objectives.
• Assist in managing LMS data, including user mapping, course assignments, employee transitions, and profile updates.
• Verify the accuracy of LMS data, liaising with relevant teams to resolve inconsistencies.
• Organize and maintain records related to LMS updates and requests.
• Extract, consolidate, and cleanse LMS completion data to prepare training MIS reports.
• Track important metrics such as enrolments, completions, assessment scores, attendance, and certifications.
• Support creation of dashboards and presentation materials for management-level reviews.
• Provide aid in basic learning content tasks including proofreading, formatting, and updating training presentations and documents.
• Create simple quizzes, learner communications, posters, and other training support materials.
• Implement minor content corrections based on feedback from the L&D team.
• Organize training-related files, images, videos, and other learning assets systematically.
• Coordinate with internal stakeholders for employee data, training schedules, and completion status updates.
• Maintain trackers, folders, attendance logs, and training documentation administrative support.
• Assist the team with digital learning launches, assessments, and certification processes.
• Undertake additional related L&D coordination tasks as assigned.

Education & Experience Requirements

• Candidates should be graduates or currently pursuing graduation/post-graduation in fields such as Human Resources, Business Administration, Education, Psychology, Mass Communication, or related disciplines.
• Relevant experience ranges from freshers to up to one year; new graduates are invited to apply.