Front Office Agent (m/w/d)

Company Overview

At 25hours Hotels in Berlin, you'll join a young, energetic, and welcoming team that embraces a culture of openness and mutual respect, turning colleagues into friends. Located in the vibrant Urban Jungle near the zoo, our workplace offers stunning views and excellent city connectivity. Our working atmosphere is creative, collaborative, and informal, encouraging you to fully express your individuality.

Position Summary

As a Front Office Agent at 25hours Hotel Bikini Berlin, you will be integral in providing guests with memorable hospitality from the moment they check in until their farewell. This role operates within a 4-day workweek, giving you three days off weekly for flexible leisure time.

Key Responsibilities

• Deliver exceptional guest experiences with enthusiasm and professionalism at the reception desk.
• Maintain composure during busy check-in periods when multiple guests arrive simultaneously.
• Prepare the front office for your shift and ensure it is organized and tidy by shift end.

Qualifications

• Completed professional training in hospitality.
• Fluent command of English language.
• Ability to engage and inspire both guests and team members alike.
• Good knowledge of the city, with the ability to offer local insider tips.
• Bring both your skills and unique personality to your work.

Additional Information

• Full-time employment with only four working days per week, yet full pay and consistent vacation entitlements.
• Opportunity to experience other 25hours Hotels with up to ten free nights annually as a team member.
• Generous discounts provided by Ennismore on bars, restaurants, and hotel bookings worldwide.
• Access to exclusive offers through numerous cooperation partners.
• Flexible work arrangements, including options for part-time, mini-jobs, and personalized setups.
• Participation in lively employee parties and more community events.