Email Assistant

About the Role

Invicta Software is looking for a detail-focused and proactive Email Assistant to join our vibrant team. This position is crucial in maintaining seamless communication within the company by handling email correspondence and aiding both internal and external messaging efforts.

If you excel in fast-paced environments and possess strong organizational and communication abilities, this is an excellent chance to contribute significantly to our company's success.

Key Responsibilities

• Oversee and organize incoming and outgoing emails to ensure efficient communication flow.
• Assist internal departments by drafting, reviewing, and dispatching email messages.
• Keep records of email exchanges and help track responses to email campaigns.
• Manage general company email inboxes, respond promptly, and direct messages appropriately.
• Create, revise, and format emails for different teams, maintaining professionalism and clarity.
• Collaborate with team members to collect information necessary for email communication.
• Help schedule and execute email campaigns through marketing platforms.
• Maintain thorough records of email correspondence and monitor follow-ups.
• Identify urgent or sensitive emails and highlight them for quick action.
• Ensure all email communications comply with company policies and data privacy standards.
• Provide basic support to the IT department for troubleshooting email issues when needed.

Requirements

• Experience in administrative or communication support roles, especially managing emails.
• Excellent written communication skills, with keen attention to grammar and details.
• Experience with email platforms like Microsoft Office, Outlook, Gmail, Yahoo, or equivalents.
• Basic knowledge of email marketing tools and best practices is desirable.
• Ability to prioritize and handle multiple email conversations efficiently.
• Professionalism and discretion in handling confidential information.
• Proficiency in Microsoft Office Suite and familiarity with collaboration tools.
• Strong organizational skills and proactive problem-solving attitude.

Qualifications

• High school diploma or equivalent is mandatory; associate’s or bachelor’s degree in communications, business administration, or related fields preferred.
• Experience in corporate or software industry environment is beneficial.

Benefits

• Competitive salary combined with a comprehensive benefits package.
• A supportive, innovative team environment.
• Opportunities for professional growth and training.
• Flexible work arrangements including remote options.
• Health, dental, and vision insurance coverage.
• Paid vacation and recognized company holidays.