Job description

About the Company

We are an expanding international process company focused on delivering high-quality US customer support services. We offer a professional setting, opportunities for career advancement, and a stable foundation to establish your career within the international BPO sector.

Job Details

Employment Type: Full-time
Shift Timing: Night Shift
Working Days: 5 days per week
Location: Noida Sector 62, Delhi-NCR
Salary: Competitive industry standards plus attractive incentives
Language: Proficiency in spoken Telugu is mandatory; confident communication in both Telugu and English is required

Role Description

We are seeking motivated individuals with strong communication capabilities to join our US-based customer support team. Applications are open for both fresh graduates and experienced candidates.

Key Responsibilities

Handle customer inquiries with professionalism
Offer support to US clients through calls, chat, and email channels
Communicate effectively in Telugu and English as necessary
Address and resolve customer issues promptly and politely
Maintain precise and updated customer information
Ensure an outstanding customer service delivery

Essential Requirements

Fluent in spoken Telugu is essential
Good command over English communication
Basic computer proficiency
Ability and readiness to work during night hours
Positive mindset and eagerness to learn
Freshers are welcome to apply

Benefits and Opportunities

Attractive incentive schemes
Prospects for career growth within the company
Supportive and professional work atmosphere
Comprehensive training and onboarding process

Customer Support Executive – US Process (Night Shift)