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Customer Care Executive
Jaipur, Rajasthan, India • Penuh Waktu
Jadilah yang pertama mendaftar
- Pengalaman
- Setiap
- Gaji
- INR 14,000 – INR 20,000 / month
- Lowongan
- 1
- Diposting
- 9 jam yang lalu
- Mode kerja
- Di kantor
- Melanjutkan
- Wajib mendaftar
Tempat Anda akan bekerja
Deskripsi pekerjaan
About Us
Gulaab Jaipur is a distinguished brand in home furnishing and lifestyle products, renowned for its handcrafted items offered throughout India.
Job Responsibilities
- Respond to customer inquiries through platforms including WhatsApp, Instagram, Email, and live website chat.
- Attend to customer calls seeking support.
- Provide accurate details regarding products, orders, shipping processes, exchanges, and returns.
- Handle customer issues tactfully and professionally to ensure satisfaction.
- Collaborate with the operations department to address order-related complications.
- Maintain a positive rapport with customers to enhance long-term relationships.
Requirements
- Effective communication capabilities in both Hindi and English languages.
- Basic proficiency in computer operation.
- Comfortable navigating WhatsApp, Instagram, Email, and MS Office or Google Sheets applications.
- Demonstrate patience, politeness, and a strong customer-oriented mindset.
- Previous experience in customer support or e-commerce domains is advantageous but not a prerequisite.