Customer Assistant

About The Role

As a Customer Assistant with us, you'll have a valuable opportunity whether you're starting your career or bringing retail experience for a new challenge. You will work onsite under the guidance of the Assistant or Store Manager, performing tasks such as managing tills, assisting customers, or supporting work in the stockroom.

Key Responsibilities

• Provide exceptional customer service by listening carefully, answering queries, offering advice on our products, suggesting relevant items, and supporting customers throughout their shopping journey.
• Promote in-store offers and schemes to enhance customer knowledge and satisfaction.
• Keep the store running efficiently by ensuring product displays are well maintained, managing till operations, and assisting with stock management.
• Collaborate with team members to ensure the store environment is clean, organized, and inviting, fostering a shopping space everyone can be proud of.

Candidate Requirements

• Ability to thrive in a dynamic environment with a fast-paced work setting.
• Strong communication and active listening skills.
• Enjoyment of teamwork and contributing to a positive, cooperative atmosphere.
• Understanding that small gestures significantly impact the customer experience.
• Motivation to represent the brand positively and help customers find the best products for their needs.
• Previous customer service experience is a plus but not mandatory as comprehensive training is provided.

Employee Benefits

• Pension membership through PRSA.
• Partial paid maternity leave.
• Opportunity for a discretionary annual bonus.
• Generous discounts for employees.
• Flexible benefits scheme tailored to individual needs.

Additional Information

Our workplace promotes inclusivity and values diversity, ensuring everyone can perform at their best. Reasonable adjustments during application and interview processes are available to support you. For full-time roles, flexible part-time and job-share options may be considered.

Successful candidates will be invited for an in-store interview within 14 days following application.