Riyadh Air | طيران الرياض

Crew Duty Controller

Riyadh Air | طيران الرياض

Riyadh Region · Full Time

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Experience
4+ yrs
Salary
Openings
1
Posted
4 jam yang lalu
Work mode
In office
Education
Degree
Resume
Required to apply

Job description

About Riyadh Air

Riyadh Air (RX), based in the capital of Saudi Arabia, is a pioneering national airline set to transform the Kingdom into a major global aviation and trade hub. As a digitally native airline, Riyadh Air aims to connect Saudi Arabia to over 100 international destinations.

Role Overview

The Crew Duty Controller is crucial in ensuring smooth global flight and cabin crew operations by managing crew resource allocation efficiently. The role focuses on overseeing crew rosters, readiness, and compliance with regulatory requirements, while maintaining safe and efficient airline operations within a continuously changing 24/7 environment.

Key Responsibilities

  • Monitor and manage crew schedules, ensuring readiness and regulatory adherence including certifications and qualifications.
  • Ensure operations comply with Flight Duty Time Limitations (FDTL), fatigue risk management, and relevant GACA, IATA, and ICAO standards.
  • Handle operational disruptions by responding to flight and crew incidents swiftly and coordinating resolutions that balance operational goals, crew welfare, and customer satisfaction.
  • Communicate effectively and manage stakeholders across the Operations Control Centre, including internal departments, airport teams, external partners, and regulators.
  • Lead continuous improvement efforts by analyzing operational data and supporting strategic initiatives to build a world-class crew operation aligned with Riyadh Air's vision.

Candidate Profile

  • Possess a relevant degree with a minimum of 4 years experience in crew control, scheduling, or planning, preferably including supervisory duties.
  • Demonstrate high competency in handling disruptions and making informed decisions under pressure using data-driven approaches.
  • Have a solid grasp of airline operational processes and aviation regulatory frameworks.
  • Additional certifications related to aviation operations or crew resource management will be an advantage.

Additional Information

This role offers a unique chance to influence the future direction of air travel with Riyadh Air. Candidates are invited to apply promptly as applications will be reviewed without delay.

Work styles they’re looking for

Communication Decision making Problem Solving Data-driven decision making Continuous Improvement
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