Clinical Informatics Analyst

About The Role and Organization

Join The Iowa Clinic, a locally owned, physician-led health organization committed to delivering outstanding patient care in Central Iowa. At TIC, every decision is made locally, fostering a collaborative and compassionate work environment that prioritizes exceeding expectations and enhancing healthcare delivery.

Key Responsibilities

• Conduct provider-centered training sessions on clinical information systems, workflows, and system updates using adult education techniques coupled with hands-on approaches.
• Offer direct support during provider onboarding, clinical projects, system launches, and stabilization phases.
• Create and maintain educational resources such as training manuals, job aids, workflow documentation, and user guides.
• Serve as a communication bridge between healthcare providers, clinical leadership, and IT teams to translate clinical needs into system improvements.
• Assist with system implementations, upgrades, and workflow adjustments to enhance provider preparedness and system adoption.
• Observe and analyze clinical workflows to propose opportunities for optimization and standardization.
• Collaborate with Operations and IT Application Analysts to ensure system configurations align with clinical best practices.
• Assess new clinical technologies, workflows, and tools for clinical usability and impact.
• Encourage the adoption of uniform workflows that balance clinical efficiency and provider satisfaction.
• Support governance processes, change management activities, and communication strategies related to clinical system updates.
• Ensure adherence to regulatory, safety, and quality standards throughout system use.
• Provide after-hours support as necessary during major system events.
• Contribute to strategic initiatives focusing on workflow enhancement, automation, AI tools, and analytics integration.

Qualifications and Experience

• Bachelor's degree in Healthcare, Information Technology, or a related discipline is preferred.
• Minimum of five years' experience within healthcare settings with direct involvement in clinical workflows or provider-facing roles.
• Proven background in provider education, training facilitation, or workflow support activities.
• Experience using electronic health records (EHR) or clinical information systems is advantageous.
• Active or recently held clinical licensure such as RN, LPN, MA, or equivalent is mandatory.
• Additional certifications in Clinical Informatics, training, or education are considered beneficial.

Employee Benefits and Work Culture

• Competitive 401(k) retirement plan featuring employer matching and profit-sharing components.
• Incentive programs allowing employees to participate in the Clinic’s success.
• Generous paid time off accrual along with paid holidays.
• Comprehensive health, dental, and vision insurance coverage.
• Quarterly volunteer opportunities with various community nonprofits.
• Access to professional development and training programs.
• Regular social events including sports outings, appreciation parties, and seasonal festivities promoting teamwork and fun.
• Departmental celebrations, casual dress days, and internal competitions.
• Rewards and recognition initiatives for employee contributions.
• Health and wellness programs offering incentives up to $350 per year.
• Employee engagement through feedback surveys and transparent communications.
• Frequent all-staff meetings and team huddles encouraging open dialogue.